topic Re: "Loading Content" in Accesspoint in QlikView

"Loading Content" in Accesspoint

kris_vliegen — Fri, 21 Sep 2018 08:56:07 GMT

Hi All,

I've a strange issue.

Our Qlikview-server was working fine.

But today the access-point keeps saying "Loading Content".

I didn't change anything and since this morning it is not working anymore.

I've restarted the server and I've run C:\Windows\Microsoft.NET\Framework64\v4.0.30319\aspnet_regiis.exe -i

in the dos-command after the restart.

But nothing seems to help.

Who has an idea what could be wrong?

we are using QV 11.2 SR10 on a windows server 2008 R2 Enterprise machine.

regards,

Kris

Re: "Loading Content" in Accesspoint

Miguel_Angel_Baeyens — Fri, 21 Sep 2018 09:20:32 GMT

Does the QMC show any error? Also, do the services run with the account in the local Administrators group and QlikView Administrators?

It sometimes happens to us when IT cleans up groups that service accounts are removed and although the services are up and running, you cannot connect.

Re: "Loading Content" in Accesspoint

Peter_Cammaert — Fri, 21 Sep 2018 10:32:46 GMT

Re: "Loading Content" in Accesspoint

marcus_sommer — Fri, 21 Sep 2018 10:42:25 GMT

Some of our users experienced this during the last months and it was always related to the browser cache and cookies which seems to be corrupted and/or blocked from some measure - therefore clean them and try it again.

- Marcus

Re: "Loading Content" in Accesspoint

kris_vliegen — Fri, 21 Sep 2018 11:12:24 GMT

I've been to our IT-people and they didn't change anything.

The user We use for the services do have administrator rights.

The QMC doesn't show any error. All services are running.

Re: "Loading Content" in Accesspoint

kris_vliegen — Fri, 21 Sep 2018 11:16:16 GMT

The QMC opens and have 4 tabs. And also on the server the access point is saying 'Loading content'

I can open an AP-document in QV-desktop via open in server

I've tried chrome and firefoc on my pc.

Chrome on another pc.

And I think also chrome on an other pc.

And in chrome on the QV-server

Re: "Loading Content" in Accesspoint

kris_vliegen — Fri, 21 Sep 2018 11:22:18 GMT

I've just cleared my browserhistory and cookies.

But that is no solution.

We've tried on 4 a 5 pc's none of them are showing the accesspoint.

Re: "Loading Content" in Accesspoint

Miguel_Angel_Baeyens — Fri, 21 Sep 2018 12:07:03 GMT

This seems an issue somewhere in the web layer (network policies/network devices/security/firewall/proxy/web server).

QlikView Desktop > Open In Server does not connect via webserver, but the client directly to the QlikView Server, and uses QVP protocol/port 4747 instead of HTTP/80.

Does this ring any bell?

Re: "Loading Content" in Accesspoint

jerrysvensson — Fri, 21 Sep 2018 13:07:14 GMT

There are a lot of things to try in this thread:

Qlikview 11 Accesspoint "loading content"