topic Re: Qlikview Server - mail user preferences in QlikView https://community.qlik.com/t5/QlikView/Qlikview-Server-mail-user-preferences/m-p/457554#M170831 <HTML><HEAD></HEAD><BODY><P>Please post how is your Console email is configured</P></BODY></HTML> Sun, 27 Oct 2013 12:51:09 GMT Clever_Anjos 2013-10-27T12:51:09Z Qlikview Server - mail user preferences https://community.qlik.com/t5/QlikView/Qlikview-Server-mail-user-preferences/m-p/457552#M170829 <HTML><HEAD></HEAD><BODY><P>Hello,</P><P></P><P>I am using Qlikview Server and I am trying to send e-mail alerts when a certain condition occurs. However, there is some problem in the step "user preferences - mail", because when "Test" button is pressed Qlikview is returning the following error message: </P><P></P><P>"Could not connect to server. Last Response: unexpected AUTH PLAIN response, Last response: 530 5.7.0 Must issue a STARTTLS command first".</P><P></P><P>I have created a hotmail e-mail account for this purpose and set the required parameters to:</P><P></P><P>Address: smtp.live.com</P><P>Port: 587 </P><P>Authentication method: AUTH PLAIN (I also have tried with other methods with the same result)</P><P>User ID: the e-mail address of the created hotmail account</P><P>Password: hotmail's password</P><P></P><P>Can the sender e-mail be the same as the server?</P><P></P><P></P><P>After searching for solutions in the web, I still cannot understand what am I doing wrong or what can I do to solve this issue and begin to send e-mail alerts - that is why your knowledge would be a great help.</P><P></P><P>Thanks in advance,</P><P></P><P>João Duarte</P></BODY></HTML> Tue, 16 Apr 2013 09:29:52 GMT https://community.qlik.com/t5/QlikView/Qlikview-Server-mail-user-preferences/m-p/457552#M170829 jduarte12 2013-04-16T09:29:52Z Re: Qlikview Server - mail user preferences https://community.qlik.com/t5/QlikView/Qlikview-Server-mail-user-preferences/m-p/457553#M170830 <HTML><HEAD></HEAD><BODY><P><IMG alt="Capture.PNG.png" class="jive-image" src="https://community.qlik.com/legacyfs/online/48206_Capture.PNG.png" /></P><P>i am getting this error please help????</P></BODY></HTML> Sun, 27 Oct 2013 11:54:23 GMT https://community.qlik.com/t5/QlikView/Qlikview-Server-mail-user-preferences/m-p/457553#M170830 2013-10-27T11:54:23Z Re: Qlikview Server - mail user preferences https://community.qlik.com/t5/QlikView/Qlikview-Server-mail-user-preferences/m-p/457554#M170831 <HTML><HEAD></HEAD><BODY><P>Please post how is your Console email is configured</P></BODY></HTML> Sun, 27 Oct 2013 12:51:09 GMT https://community.qlik.com/t5/QlikView/Qlikview-Server-mail-user-preferences/m-p/457554#M170831 Clever_Anjos 2013-10-27T12:51:09Z