topic SLA on 7.5hours in QlikView https://community.qlik.com/t5/QlikView/SLA-on-7-5hours/m-p/117130#M18035 <HTML><HEAD></HEAD><BODY><P>Hello,</P><P></P><P>I find the SLA on blog do Nicolett (<A href="https://blogdonicolett.com.br/2015/06/11/calculo-de-tempo-util-de-atendimento-sla/" title="https://blogdonicolett.com.br/2015/06/11/calculo-de-tempo-util-de-atendimento-sla/">https://blogdonicolett.com.br/2015/06/11/calculo-de-tempo-util-de-atendimento-sla/) <SPAN style="color: #000000;">but I need to</SPAN></A> update this code for a <STRONG>SLA</STRONG> from 09:30 to 12:00 AND 13:30 to 18:00 ==&gt; 7,50 hours.</P><P></P><P>I don't know how can I do that, need some helps.</P><P></P><P>Thanks in avance.</P><P></P><P>Regards,</P></BODY></HTML> Thu, 18 Oct 2018 16:08:45 GMT suzel404 2018-10-18T16:08:45Z SLA on 7.5hours https://community.qlik.com/t5/QlikView/SLA-on-7-5hours/m-p/117130#M18035 <HTML><HEAD></HEAD><BODY><P>Hello,</P><P></P><P>I find the SLA on blog do Nicolett (<A href="https://blogdonicolett.com.br/2015/06/11/calculo-de-tempo-util-de-atendimento-sla/" title="https://blogdonicolett.com.br/2015/06/11/calculo-de-tempo-util-de-atendimento-sla/">https://blogdonicolett.com.br/2015/06/11/calculo-de-tempo-util-de-atendimento-sla/) <SPAN style="color: #000000;">but I need to</SPAN></A> update this code for a <STRONG>SLA</STRONG> from 09:30 to 12:00 AND 13:30 to 18:00 ==&gt; 7,50 hours.</P><P></P><P>I don't know how can I do that, need some helps.</P><P></P><P>Thanks in avance.</P><P></P><P>Regards,</P></BODY></HTML> Thu, 18 Oct 2018 16:08:45 GMT https://community.qlik.com/t5/QlikView/SLA-on-7-5hours/m-p/117130#M18035 suzel404 2018-10-18T16:08:45Z