topic Re: Problem re-opening QlikView document in QlikView

Problem re-opening QlikView document

Tue, 20 Aug 2013 07:12:25 GMT

Hi All,

I have created a QlikView document and saved it to my laptop hard disk. However, when I come to re-open the document I get a '....created by another user QlikView Personal Edition user.....' warning. Please see image below.

I've tried this out on a number of newly-created documents but the moment I exit QlikView I lose the capability to re-open each document.

I have a single copy of QlikView installed on my laptop and a single log-in.

Any ideas ?

Many thanks

Re: Problem re-opening QlikView document

jjordaan — Tue, 20 Aug 2013 07:23:44 GMT

You don't have license?

If you only use QlikView as a Personal Edition you can only open documents that are created by yourself.

So if you are opening a application that is created by a different user you will get this message.

Re: Problem re-opening QlikView document

Tue, 20 Aug 2013 07:37:44 GMT

Hi Jeroen,

Sorry, I didn't make it clear.

All the documents I created have been created by myself using the Personal Edition of QlikView installed on my laptop. These aren't documents created on another version, or on another computer, or under a different user ID.

In other words, this is the scenario :

1. I open QlikView and create a document.

2. I save the document.

3. I close QlikView.

4. I re-open QlikView.

5. I try to open the document I'd previously created and saved.

6. The warning message displays !

This is the problem.

Thanks

Re: Problem re-opening QlikView document

jjordaan — Tue, 20 Aug 2013 07:49:32 GMT

Phil,

Maybe this document can help you.

http://community.qlik.com/docs/DOC-1799

Personal Edition FAQ

created by CommunityAdmin on 5-mei-2011 12:53, last modified by CommunityAdmin on 5-mei-2011 12:53

Version 1

QlikView Desktop/Personal Edition FAQs

What is QlikView Personal Edition (QVPE)?

Simply put, QlikView Personal Edition (QVPE) is the full QlikView Desktop product that is run on a machine without a customer or partner license assigned to it. With the QlikView Personal Edition license, everyone is free to create QlikView documents for personal use. If at any point you or your organization decides to acquire a full QlikView license, this QVPE installation will automatically become a full QlikView client without requiring any additional software.

If you have never licensed QlikView before and want to use the tool to perform analysis on any sort of business or personal data set, or have an existing QlikView installation and want to try out our latest release (version 9.0 SR1), QVPE is for you; download and start connecting to all of your data sources and building your analysis applications.

How can I get started making my first QlikView?

If you have data available in an Excel file, starting up QlikView will take you through a simple process to get your data loaded and your first QlikView built within 5 minutes. Here is a sample video made by one of our partners illustrating this process: QlikView 10 Excel Wizard

What are the limitations of QVPE?

There are only two limitations while using QlikView with the Personal Edition license:

QlikView Personal Edition works with local files only; you cannot share your QlikView file with another unregistered user, or load a QlikView file from another user (except for specially modified files, more on that here).
You cannot import an entire document layout (sheets/objects/security settings, etc. without the data) into QVPE.

What is "Document Recovery" and when should I use it?

Please read carefully: Technically, every document is now saved with a user key -- information that ties that file to the file's creator. In Personal Edition, users can only open files that they have created.

We recognize that it may be necessary to install QlikView on a different computer (i.e. computer upgrade, replacement, etc.). In order to open documents created using the previous installation of QlikView, you will need to "recover" the files. Recovering files simply means that you are assigning an updated user key (old machine -> new machine) to these documents. When you recover a file, you are telling QlikView that you are moving this file to your new installation, and you will no longer be using it on your previous installation.

IMPORTANT: QlikView Personal Edition is limited to four recoveries per installation. When you recover a QlikView file created with a previous installation, it will apply your new user key to ALL documents created using the previous installation, not just that particular file.

DO NOT attempt to open QlikView files that you did not create (from the forums, created by a colleague, etc.) Doing so will use one of your remaining recovery attempts, and once you have exhausted all 4 of the attempts, you will no longer be able to access documents that you have created and, from that point on, you will only be able to create new documents using your current QlikView installation.

Do QVPE Users qualify for upgrades?

Yes. We post new releases on the web using our QlikView download page. You can redownload QlikView at any point and install an updated version on your existing machine and continue working with documents that you have already created. NOTE: If you have exhausted your recovery attempts, downloading a new version or redownloading the same version will not reset the counter.

Do QVPE Users qualify for telephone/online support? What kind of help is available?

QVPE users do not qualify for telephone or email support from QlikTech. As a Personal Edition user, you can gain excellent QlikView support through our active user community, QlikCommunity. We've created this dedicated area of QlikCommunity for Personal Edition users to get to information on how to start using QlikView as well as allow you to interact with other members of the community. All of the content in this section is accessible to our members, but you must register with QlikView to post questions in the forum, download files and register for training.

Error: "Access Denied. The file was created by a licensed QlikView user..."

As mentioned above, QlikView Personal Edition can only open files created locally by that same installation.

Re: Problem re-opening QlikView document

Tue, 20 Aug 2013 08:02:10 GMT

Jeroen,

I am aware of the licence restrictions imposed by QlikView.

But as I'm only trying to open documents that I'VE created locally on the SAME installation I don't understand why this should be.

Has anyone else come across this problem ?

Re: Problem re-opening QlikView document

Thu, 05 Sep 2013 06:25:33 GMT

I got the same problem.

When saving a document you used "Save as". If you will use just "save" you will be able open a document.

I don't know if this is a bug or a feature, but in PE now we use only "save".

Re: Problem re-opening QlikView document

rajeshvaswani77 — Thu, 05 Sep 2013 06:30:48 GMT

looks like a bug. Couple of people in my team faced the same.

thanks,

Rajesh Vaswani

Re: Problem re-opening QlikView document

Fri, 20 Sep 2013 14:28:57 GMT

I tried using just "Save" ( as described bySimas Baranauskas) but I get the same error.

I upgraded to SR3, but that didn't help.

Does anyone know if uninstalling/reinstalling would work?

Anything else I can do to access my docs?

Re: Problem re-opening QlikView document

Tue, 24 Sep 2013 20:39:48 GMT

I am also facing the same error.

All files were only authored in my own laptop.
Did not use save-as feature. Just simple save
Never opened file created by some other user.

Seems that the product has a bug that is being reported from 2009. Likely a logic error which is tied to network the machine is on when the last save was performed. This is a faulty logic for laptop users and I am surprised to see so many frustrated users complaining about it for so long on this forums.

Re: Problem re-opening QlikView document

Wed, 25 Sep 2013 01:16:33 GMT

You might want to see this thread:

http://community.qlik.com/thread/49755

Here jlsantana provides a workaround for these kind of troubles.

I've personally tested and it works like a charm.

Re: Problem re-opening QlikView document

Wed, 25 Sep 2013 13:29:39 GMT

There is no prj folder being created in this case. Thus this work around is not applicable.

I see that users have been complaining on this issue from posts dating back to 2009 and still no good fix from Qliktech. Apart from network ip change, the only other change I made was change my password (same domain and user name). Seems there is a bug in the logic that someone at QlikTech needs to pay attention to instead of keeping such a long trail of unhappy and frustrated users.

Re: Problem re-opening QlikView document

Thu, 26 Sep 2013 22:14:14 GMT

I got it.

Hoping then that these issues get fixed soon.

Re: Problem re-opening QlikView document

Mon, 30 Sep 2013 08:51:55 GMT

Hi,

Thanks everyone who has contributed with proposed workarounds. The issue is confirmed as a known bug in 11.20 SR2 and SR3 Personal Edition and will be fixed in the next SR. Meanwhile, the workaround, which has been mentioned in the thread, is to delete the prj-folder. Another way is to use "save"/"CTRL+S" instead of "Save as" when saving.

/Christian

Re: Problem re-opening QlikView document

Wed, 02 Oct 2013 00:01:05 GMT

Glad to know.

Re: Problem re-opening QlikView document

Fri, 08 Apr 2016 06:15:06 GMT

Hi everybody,

is it possible that this issue still is not fixed?

I am using QlikView for Windows version 12.0.20000.0 64-bit Edition and still have the same problem, e.g.:

1. I open QlikView, create a document, save the document, I close QlikView.

2. Still on my laptop, same login, sometimes connected via different networks (office/home), I re-open QlikView and try to open the document I'd previously created and saved - the error message displays!

Re: Problem re-opening QlikView document

Thu, 14 Jul 2016 19:57:32 GMT

Hi,

I have installed QV QV11.20SR12 and i open all files created by another users without problem; but i installed the same QV version to other computer and i cant to open Qv files there.

I just use the menu file>Open in server and type the server name in that computer but it doesn't work.

I'm getting the next error:

This QlikView document was created by another QlikView Personal Edition user or on another computer as QlikView Personal Edition user, you may only open files that you have created on this computer

I hope any can help me!

Re: Problem re-opening QlikView document

Tue, 01 Nov 2016 18:12:28 GMT

I have this same issue. If I were to save a new document, then close I'm unable to open it and presented with the same message everyone else has been describing.

I'm hoping to demo Qlik to my company as a new BI offering however this bug has been slowing the demo drastically. As a workaround I'm having to copy the load script to a separate document and reload it every time I have to close Qlik (or even worse, reload my manually created document whenever Qlik crashes).

Updates or other workarounds?

Re: Problem re-opening QlikView document

Fri, 23 Dec 2016 05:21:14 GMT

Yes, this happened to me today. I created all documents and I can open only two of 8 created. I did download some QVW samples from the community which said no warnings about recovery and somehow 6 of 8 of my documents will now not open and I have a demo with company managers on Thursday to show all the evaluation work I have been doing.

I have no idea why these keys got lost as I'm the only person in the company using QlikView.

Re: Problem re-opening QlikView document

Fri, 23 Dec 2016 05:29:23 GMT

Same here. But, at least your QVW opens, mine doesn't even open. How are you even seeing your scripts?

How did you resolve this issue please? I lost 6 of 8 QVW dashboards I created. I did download some samples from the Community but nothing is recoverable.

I'm supposed to show this to managers on Thursday for them to decide to buy it or not. Do you know if a temporary times license is available so these guys can make an informed decision based on my evaluation? This is less than impressive to me at the moment.

I have an email out to sales to see what they can do. How did you work out your solution?

Re: Problem re-opening QlikView document

Tue, 27 Dec 2016 18:31:36 GMT

Hi Les,

My QVW is Not reopening. When I made the QVW initially, I copied the Load Script (Ctrl + E) to a notepad document and continuously saved it there. If/when QlikView is closed or shuts down unexpectedly I copy and paste the latest version of that notepad document

I have a separate notepad document which acts as a sort of changelog/checklist to make sure all the other elements, charts, variables, etc are re-added properly. It's a bit tedious but works.