topic Re: Document CALs not allocated on server not updating API in QlikView

Document CALs not allocated on server not updating API

Tue, 14 Jan 2014 10:38:10 GMT

I'm using the API to add or remove document licenses (an easy interface for management to understand)

Whenever I finished adding or removing users, the "Document CALs not allocated on server" number doesn't update. For example, if we had 25 licenses not allocated to documents, and someone add's a user (which will automatically allocate another CAL using documentMetaData.Licensing.CALsAllocated), the number is still at 25, it doesn't show 24.

Only once I manually go into the QEMC and apply a change to that document, does it update.

Do I have to do anything more after I do: apiClient.SaveDocumentMetaData(documentMetaData) ??

It does add the licence and increase the allocated CAL's to that document, but it doesn't update the abovementioned number (which is server wide)

Re: Document CALs not allocated on server not updating API

vikasmahajan — Tue, 14 Jan 2014 10:45:23 GMT

Can you check out how many doc cals are apply already to that document.

Pls see the setting in attached jpg.

Vikas

Re: Document CALs not allocated on server not updating API

Tue, 14 Jan 2014 11:06:21 GMT

Not sure what difference that will make but sure:)

70 cals available on server

14 not allocated on server

4 allocated to the document

4 users assigned

When I add a user with the utility to this document, these are the figures:

70 cals available on server

14 not allocated on server (incorrect!! should be 13)

5 allocated to the document

5 users assigned

When I then apply a change on the QEMC, it updates the 14 to a 13 like it should.

Re: Document CALs not allocated on server not updating API

Tue, 14 Jan 2014 12:45:15 GMT

I have to re-save the CAL Configuration (scoped for only DocumentCAL's)

_apiClient.SaveCALConfiguration(_calConfig);

This resets the number to the correct one.

Re: Document CALs not allocated on server not updating API

Wed, 14 May 2014 18:17:26 GMT

What is the _calConfig ?

Re: Document CALs not allocated on server not updating API

Wed, 14 May 2014 18:19:30 GMT

Could you maybe post your script on how you add users? I have a script and i says the user is added, but its doesnt show in QMC and neither does my calc numbers decrease.