topic HELP: Need Qlikview IT Ticketing System in QlikView https://community.qlik.com/t5/QlikView/HELP-Need-Qlikview-IT-Ticketing-System/m-p/600246#M222135 <HTML><HEAD></HEAD><BODY><P>Dear Everyone,</P><P> <BR />Good Day.</P><P> <BR />Can anyone have sample Qlikview dashboard to share on IT ticketing system? Actually we have existing Ticketing System (ServiceNow and SAP Service Desk/Solution Manager) here in our company and we're trying to build a Qlikview dashboard to measure such as SLA, Aging of some projects/ticket posted on the system, Incident Management, Number of open/closed ticket, etc. I am on the Project Management Office (PMO) department and need to have a report to be sent on higher management. Need your expertise on this matter and your help is higly appreciated. Thank you.</P><P> <BR />Best Regards,</P><P> <BR />Ian Pebres</P></BODY></HTML> Fri, 04 Apr 2014 01:38:25 GMT 2014-04-04T01:38:25Z HELP: Need Qlikview IT Ticketing System https://community.qlik.com/t5/QlikView/HELP-Need-Qlikview-IT-Ticketing-System/m-p/600246#M222135 <HTML><HEAD></HEAD><BODY><P>Dear Everyone,</P><P> <BR />Good Day.</P><P> <BR />Can anyone have sample Qlikview dashboard to share on IT ticketing system? Actually we have existing Ticketing System (ServiceNow and SAP Service Desk/Solution Manager) here in our company and we're trying to build a Qlikview dashboard to measure such as SLA, Aging of some projects/ticket posted on the system, Incident Management, Number of open/closed ticket, etc. I am on the Project Management Office (PMO) department and need to have a report to be sent on higher management. Need your expertise on this matter and your help is higly appreciated. Thank you.</P><P> <BR />Best Regards,</P><P> <BR />Ian Pebres</P></BODY></HTML> Fri, 04 Apr 2014 01:38:25 GMT https://community.qlik.com/t5/QlikView/HELP-Need-Qlikview-IT-Ticketing-System/m-p/600246#M222135 2014-04-04T01:38:25Z