topic Re: Loss of server connectivity from QlikView Desktop Client (11.00.11282.0 SR1) in QlikView

Loss of server connectivity from QlikView Desktop Client (11.00.11282.0 SR1)

klaus_feldam — Fri, 04 Apr 2014 17:55:57 GMT

I am losing connectivity from QlikView Desktop Client (11.00.11282.0 SR1) to my server while making QVW design changes.

No warning, just 'Server communication lost, closing document' a dialog box within 10-20 seconds of opening ANY QVWs from the server.

Client:

Windows 8 64-bit

QlikView Desktop 11.00.11282.0 SR1 (64-bit)

Server:

Windows Server 2008 SR2

Product Information
	Product name	QMS Backend Core x64
	Client Build Number	11.20.12235.0
	Target Platform	x64
	Publisher License Key	xyz
	Service authentication	AD groups
Machine Information

	Operating System Version	Win32_OperatingSystem=@ X64 (Microsoft Windows NT 6.1.7601 Service Pack 1)
	.NET Version	4.0.30319.18444
	Physical Memory	28671Mb
	Available Memory	10062Mb
CPU Information
	CPU 0	Intel(R) Xeon(R) CPU E5530 @ 2.40GHz
	CPU 1	Intel(R) Xeon(R) CPU E5530 @ 2.40GHz
	CPU 2	Intel(R) Xeon(R) CPU E5530 @ 2.40GHz

Bill_Britt — Fri, 04 Apr 2014 18:52:09 GMT

Hi,

Might be cause by a mismatch in versions. The server is on 11.20 SR5. Also, design changes are not normally done through the server.

Bill

klaus_feldam — Fri, 04 Apr 2014 19:05:20 GMT

Thanks.

I will update the desktop client version.

Actually, the desktop client is on a separate machine from the server, which I know is best practice.

klaus_feldam — Fri, 04 Apr 2014 21:17:59 GMT

Updated client to 11.20 SR5. Still the same issue - shuts down connectivity to the server after a few seconds.

klaus_feldam — Thu, 10 Apr 2014 21:07:35 GMT

Issue resolved.

Same user logged in on two machines.