topic Re: Button Issue in QlikView

Button Issue

Tue, 08 Apr 2014 09:33:48 GMT

Dear All,

Greetings for the day.

I have a dashboard with few list boxes and one pivot table. I have a button in the same board with PRINT SHEET option. This button is working good in one depot (In S1 Warehouse) and not working in other depots (S2, S3 Warehouse's). But we are using same server. Please let me know what is the issue. Thanks in advance.

Re: Button Issue

tresB — Tue, 08 Apr 2014 09:43:16 GMT

Check browsers/clients they are using. I.e. ajax or IE and the versions as well.

Re: Button Issue

rohit214 — Tue, 08 Apr 2014 11:26:24 GMT

Hi,

what is the version of qv server?

thanks

rohit

Re: Button Issue

Roop — Tue, 08 Apr 2014 11:51:49 GMT

The print sheet button requires that the sheet name is entered. Has the sheet named changed recently? Are you sure it is correct for the other depots' systems?

Sorry to think of the obvious

Re: Button Issue

Wed, 09 Apr 2014 04:39:13 GMT

Thanks for your replies.

In same system(Desktop) where QV is using,I am able to access and print the sheet by using one user id (Named Cal).But in same system I am not able to print the sheet by using another Id's (I tried both Named Cal and Dicument Cal).

Can some one pls suggest me, where I am doing wrong. Thanks in advance.

Re: Button Issue

Wed, 09 Apr 2014 04:40:17 GMT

Hi, This is the version I am using.

QlikView 11.0 SR2.

Re: Button Issue

Wed, 09 Apr 2014 04:41:51 GMT

Sheet Name is correct and as I said, I am able to access and print by one user id but not able to print by other id in the same machine.

Re: Button Issue

Wed, 09 Apr 2014 04:42:13 GMT

Did you check allow printing in document properties?

Suraj

Re: Button Issue

rohit214 — Wed, 09 Apr 2014 05:04:09 GMT

Hi,

Plz check highlighted option.

Re: Button Issue

Wed, 09 Apr 2014 05:08:18 GMT

Can u please let me know where to check that option ??

Re: Button Issue

Wed, 09 Apr 2014 05:22:19 GMT

Document Properties-> Security tab

Suraj

Re: Button Issue

Wed, 09 Apr 2014 08:36:37 GMT

That option (Allow Print) is enabled. Actually I will explain my issue.

In my server, there are few named cal's and document cal's.

EG:- Named Cal's -- A,B, Document Cal's -- C,D,E

When I used "A" id for domain login and then if I used any id (Either A,B,C,D,E) for qv accesspoint, then print is coming perfectly. But If I used "B" id for domain login and then use any id, that print is not working.

But A and B are named cal's. There is no differ. Hope u understand my issue. Please let me know the solution.

Re: Button Issue

Wed, 09 Apr 2014 08:52:13 GMT

Hey Reena, Try if you are able to print any test page using B login credentials. I think it is not issue with qlikview button but with print access in windows and Network team.

I mean for A printer is configured but for B printer is not working. Reason why I am saying this is because even when you don't have MS Office install that time if you click on export to excel option it won't work at all and no warning or no message pops up.

Please let us know if this works.

Thanks

Suhas

Re: Button Issue

Roop — Wed, 09 Apr 2014 08:53:06 GMT

Do the users have the same access rights? Is one of the users an administrator and the other a user?