topic Re: Document CAL licenses in QlikView

Document CAL licenses

Tue, 09 Sep 2014 12:17:58 GMT

I am having issues with releasing document cals and assigning a cal to a new document. Client Access Licenses (CALs) shows that all 10 Documents CALa has been assined but there is no user assiged to this CALs (see 2 screenshots below)

How do I clear all document CALs?

Please assist !

Re: Document CAL licenses

maxgro — Tue, 09 Sep 2014 12:27:58 GMT

it seems 0 assigned for doc cal or I'm missing something?

Re: Document CAL licenses

Giuseppe_Novello — Tue, 09 Sep 2014 12:33:00 GMT

Mahlatse,

Not sure if you looking at your screenshot, but it saying that "0" documental CALs are assigned, in other words, NONE of your document CALs are yet assigned, or like Massimo mention, are we missing something?

Re: Document CAL licenses

ashfaq_haseeb — Tue, 09 Sep 2014 12:39:59 GMT

Hi,

This means all your license are available and its not assigned or allocated to any one.

You can assign them to any user you want without any issue.

Regards

ASHFAQ

Re: Document CAL licenses

Tue, 09 Sep 2014 12:41:26 GMT

Giuseppe & Massimo

I can see that none of my document CAls are yet assigned but when I open a qvw file in server it return this error message "Access denied! The server is currently out of SESSION and USAGE CALs". This is the issue I am struggling with.

Re: Document CAL licenses

maxgro — Tue, 09 Sep 2014 12:52:04 GMT

and if you try to allocate (manual) a doc (or named) cal to a user, what does it happen?

Re: Document CAL licenses

Tue, 09 Sep 2014 12:56:58 GMT

I can manually asign a document CAL but I still get the same error message ""Access denied! The server is currently out of SESSION and USAGE CALs".

Re: Document CAL licenses

ashfaq_haseeb — Tue, 09 Sep 2014 13:00:49 GMT

Ok, In this case I would check if I have a valid License.

Regards

ASHFAQ

Re: Document CAL licenses

Giuseppe_Novello — Tue, 09 Sep 2014 13:01:16 GMT

Dear Mahlate,

since the license is small I am assuming that you have "Force_Authentication;;YES" in the LEF file, for that make sure that you authenticating when you go to accesspoint( you should see your name on the top corner) , if for some reason it saids "anonymous" that might be causing you issues.

To correct this and force the authentication, go to QMC>system>setup>Qlikview server> security > "prohibit anonymous"> hit apply and try again.

Gio

Re: Document CAL licenses

Tue, 09 Sep 2014 13:11:34 GMT

Giuseppe

There is no path like this "QMC>system>setup>Qlikview server> security > "prohibit anonymous">". Please note that I am using Qlikview 11

Re: Document CAL licenses

Tue, 09 Sep 2014 13:14:16 GMT

Mahlatse Matabane did u got a chance to link in to this thread

Access Denied! The server is currently out of SESSION and USAGE CAL's

Re: Re: Document CAL licenses

Giuseppe_Novello — Tue, 09 Sep 2014 13:16:27 GMT

Mahlatse,

yes it does, probably you are not looking well.. 😉

Re: Document CAL licenses

Tue, 09 Sep 2014 14:09:52 GMT

Thanks Giuseppe

I applied this changes but the problem still persists - "Access denied! The server is currently out of SESSION and USAGE CALs"

Re: Document CAL licenses

Tue, 09 Sep 2014 14:38:48 GMT

The license is valid

I am experiencing this problem when I open a specific module. There is 3 other module that open with no issue

Re: Document CAL licenses

Giuseppe_Novello — Tue, 09 Sep 2014 14:47:01 GMT

okay, well that other piece was missing, so you are able to open document,it only a specific document that you can, so are you sure in the QMC under user document> select the document>document CALs> allow dynamically is enable?

Gio

Re: Document CAL licenses

Tue, 09 Sep 2014 15:02:43 GMT

yes, is only a specific document I am struggling to open. I can add a user and allow dynamic assignment but I cannot apply changes. Below is the error message I get when try to apply changes.

Re: Document CAL licenses

ashfaq_haseeb — Tue, 09 Sep 2014 15:06:37 GMT

Hi,

Can you remove Licence and re apply it, check if that help.

From how long you get this issue?

did it worked earlier.

What changes you have done recently?

Regards

ASHFAQ

Re: Document CAL licenses

Giuseppe_Novello — Tue, 09 Sep 2014 15:06:49 GMT

Mahaltse,

In that case you need to allocate how many CALS you want for that document, what I can tell you have "0", you need to place "1" or the amount you want to allocate for that document.

Gio

Re: Document CAL licenses

Wed, 10 Sep 2014 07:36:52 GMT

I am not winning...

I now suspect that this application is corrupted.

Re: Document CAL licenses

Wed, 10 Sep 2014 07:41:51 GMT

Hi Ashfag

I removed license and reappy it and I still get the same error.

No change has been made to the application. The application was working fine untill I tried to open it again on the following day

Mahlatse