topic Re: server in QlikView

server

Thu, 26 Jun 2014 10:52:04 GMT

After restarting the production it show following error message

Re: server

Thu, 26 Jun 2014 10:58:42 GMT

if i try to open it through qv desktop, it show this error message

Re: server

vgutkovsky — Thu, 26 Jun 2014 16:20:44 GMT

Could be caused by lots of things. 2 guesses off the top of my head:

1. If you are using a SAN, make sure the local drive came back up after the reboot.

2. Check to make sure your license is still in place under QMC >> System >> Licenses >> QlikView Server >> QlikView Server License.

Regards,

Vlad

Re: server

ashfaq_haseeb — Thu, 26 Jun 2014 16:22:54 GMT

Did you tried

Tun off all you services.

Delete all content of below folder

C:\ProgramData\QlikTech\

Restart all QlikView Services.

Apply Licence now.

Re: server

vgutkovsky — Thu, 26 Jun 2014 16:30:19 GMT

Ashaq, that's a very extreme suggestion. Shweta, I don't suggest you try this until you've exhausted all other options.

Vlad

Re: server

Fri, 27 Jun 2014 04:37:28 GMT

i already followed his step..But it won't work

Re: server

Fri, 27 Jun 2014 04:53:36 GMT

vlad,

my production server 1st services is down,& access point show an error message of NO server after deleting all the file as suggested ashfaq ,,it will not work.,But i had already taken backup of all the file (which i deleted),i just copy and paste them, but now the license disappear.and the services are down,I am not able to apply the license

Re: server

vgutkovsky — Fri, 27 Jun 2014 15:27:27 GMT

I wish you hadn't done that--it was almost definitely not necessary. Some people on the forums are very quick to suggest wiping out potentially critical files rather than taking the time to actually troubleshoot problems. These are people who are on the forums primary to rack up points IMO and are looking for the fastest answer possible.

When you say the services are down, are they started in services.mmc (Start >> Run >> services.mmc)? If so, please paste a few screenshots: (1) QMC >> Services. (2) QMC >> System >> QlikView Servers, (3) QMC >> System >> QlikView Directory Service Connectors, (4) QMC >> System >> QlikView Web Servers, and (5) QMC >> System >> Licenses >> QlikView Server

Did you read my comment above about SAN?

Regards,

Vlad

Re: server

vgutkovsky — Fri, 27 Jun 2014 18:03:00 GMT

In the future, please avoid double-posting about the same problem. It makes the forums harder to use.

Best regards,

Vlad

Re: server

ashfaq_haseeb — Fri, 27 Jun 2014 18:53:15 GMT

Hi Vald.

It was just a suggestion to help swetha out here.

As me and you we all are here to help each other.

I believe you and have right to present their view.

Hi swetha apologies if that dosen't work.

Give me team viewer credentials, I will fix this out for you.

My mail ID

ashfaqhaseeb@gmail.com

Regards

ASHFAQ

Re: Re: server

Sat, 28 Jun 2014 05:06:33 GMT

PFA

Re: server

vgutkovsky — Sat, 28 Jun 2014 05:27:02 GMT

Interesting. Well, the first screenshot clearly reveals your problem: your server can't get out to the internet so can't generate the license's LEF. Steps to resolve:

1. From your local desktop machine (not the server) where you presumably have internet access, open QlikView Desktop.

2. Select Help >> License Update

3. There is a hidden button here:

Press Ctrl+Shift and click this button.

4. In the interface that comes up, enter your server license key and press OK.

5. The Current License Enabler File section will populate with the LEF information. Copy this to your clipboard.

6. Open the QMC and go to System >> Licenses > QlikView Server >> QlikView Server License.

7. Enter the following: (a) Serial Number, (b) Control number, (c) Name, and (d) Organization.

8. Paste the contents of your clipboard (from step 5) into the LEF section.

9. Press Apply License.

That should successfully license your server and the QVS should come up.

Again, as a reminder, please don't double post in the future.

Best regards,

Vlad

Re: Re: Re: server

ashfaq_haseeb — Sat, 28 Jun 2014 08:09:04 GMT

Hi,

Simply use the attach url to generate LEF content.

Regard

ASHFAQ

Re: server

vgutkovsky — Tue, 01 Jul 2014 12:27:23 GMT

And of course, to increase the knowledge base found on these forums, please always mark correct answers as such.

Regards,

Vlad

Re: server

Fri, 04 Jul 2014 06:02:05 GMT

Dear Vlad,

None of the above suggestions are correct

Re: server

vgutkovsky — Fri, 04 Jul 2014 07:12:12 GMT

The error in your screenshot can only mean one thing, and the above solution does fix it (as has been verified in multiple environments).If you're still experiencing a problem, you'll need to be more specific since I have to assume that your server does have a value license applied at this point.

Vlad