topic Re: Apps not available for some users on Access Point in QlikView

Apps not available for some users on Access Point

rustyfishbones — Wed, 29 Apr 2015 20:46:28 GMT

Hi All,

I have 5 Named Users, at the moment all users can log onto Access Point directly with their credentials.

However, only 3 of the users can see the available App, I believe I have them set up the same, so I am not sure why the Apps are not available.

I have stopped and restarted the Qlikview services, but still no joy.

Has anyone seen this happen? Can you point me in the right direction

Regards

maxgro — Wed, 29 Apr 2015 20:55:30 GMT

different authorization to the doc?

rustyfishbones — Wed, 29 Apr 2015 21:01:55 GMT

no different authorization to the doc

ramoncova06 — Wed, 29 Apr 2015 21:19:16 GMT

do you have section access enabled ?

if so did someone with a higher sections access (Admin) saved the document without doing a reload ?

jaimeaguilar — Wed, 29 Apr 2015 21:42:22 GMT

Hi,

it may be a windows issue, check that all users have reading permissions over the folder that contains your application,

regards

danieloberbilli — Thu, 30 Apr 2015 00:10:45 GMT

Did you look up the users in the QMC > Users > Groups might be that they are not in the necessary Access-group to the server/app/directory

Anonymous — Thu, 30 Apr 2015 00:33:26 GMT

that's the first thing I would do too but the poster did not mention if he is using AD or DMS.

Also sometimes it takes 2 reloads for some reason - i noticed that before

rustyfishbones — Thu, 30 Apr 2015 09:05:19 GMT

Hi Jamie,

This was the issue, or at least I think it was, I gave permissions to the new users for the App folders.

But it did not work until I done a restart of the server, the Apps are now Visible

I have a different issue now as I get this message when trying to open the App in Access Point