topic Failed to open document in QlikView

Failed to open document

Anonymous — Fri, 15 May 2015 07:02:28 GMT

Hi all,

since 3 days im getting the error: "Failed to open document." This only happens if the document was reloaded via a job in QMC.

But i can open it via the "load without data" option. Then i can reload it manually and it will work.

Can somebody help me?

Greetings

Phil

Re: Failed to open document

maleksafa — Fri, 15 May 2015 07:04:19 GMT

from where are you trying to open the document? could be an issue related to CALs. do you have section access applied on the dashboard?

Re: Failed to open document

jonathandienst — Fri, 15 May 2015 07:13:39 GMT

This sounds like a section access with data reduction problem. Some data loaded by section access has changed, so no data matches your username.

Data reduction is applied when the document is opened, so a no-data load followed by a reload will work as you describe. But when you try and open the document later, the data reduction is removing everything, so you cant open the document.

Re: Failed to open document

Anonymous — Fri, 15 May 2015 07:30:58 GMT

Hi Jonathan,

thanks for your reply but we dont have section access in use at all...

Re: Failed to open document

quwok — Fri, 15 May 2015 08:39:16 GMT

Did you had a look at the logs from the server reload to ensure the document has been executed as expected? Check for permissions to access data sources and folders, macros, etc.

Re: Failed to open document

Anonymous — Fri, 15 May 2015 09:40:44 GMT

I have to add: If i open it via Access Point - no Problems. Open it with the Qlikview application - Problem as described previously.

If i open it with the "no data" option, reload it, save it and then close it, it will open up with data and without any errors.

Re: Failed to open document

maleksafa — Fri, 15 May 2015 11:17:31 GMT

the same windows credentials opening the dashboard from the Access Point is not working when opening from the QlikView client or they are two different credentials?

Re: Failed to open document

Anonymous — Wed, 27 May 2015 09:57:24 GMT

Hi,

turns out that a prj folder which was created by a Document Analyzer.qvw was the problem.

Deleted the folder and no problems since...