topic Re: Document Failed to Load in QlikView

Document Failed to Load

rustyfishbones — Mon, 20 Apr 2015 09:58:25 GMT

Hi All,

I have been working on an App last week and everything was going fine.

When I tried opening the Application (Qlikview Desktop) this morning I got a message saying the Document failed to Load.

I have tried opening the document with no data from the start page and using cmd with nodata.

I have seen this happen before, but I am desperate to recover the file, I normally set up a -prj folder and keep an up to date list of variables, but I had not done so for this yet and no I am at a loss.

I have opened a ticket with Qlik Support,

I was wondering has anyone ever recovered a file when this has happened??

Regards

Alan

Re: Document Failed to Load

marcus_sommer — Mon, 20 Apr 2015 11:46:19 GMT

Unfortunaltely it seems that the app is corrupt. Is any section access implemented? It looks not very hopeful but you could try to open the app per vbs and if it's not working you could receive further error-message:

APIGuide-example:

set App = ActiveDocument.GetApplication

App.OpenDocEx "C:\MyDocuments\Budget.qvw",2,false,"jnn","123456","",false

Also to load the meta-data from the app could give hints what is wrong and maybe an idea to manipulate the app in an editor (but this could need more time as to rebuild the app).

- Marcus

Re: Document Failed to Load

rustyfishbones — Mon, 20 Apr 2015 12:02:50 GMT

Hi Marcus,

I have no section access on the Application.

I will try the vbs to open the App and see if that helps

Regards

Alan

Re: Document Failed to Load

rustyfishbones — Mon, 20 Apr 2015 12:07:31 GMT

Hi Marcus, what is "jnn", "123456"

should I leave these blank?

Re: Document Failed to Load

rustyfishbones — Mon, 20 Apr 2015 12:18:09 GMT

I have tried this but it did not open the problem file

The vbs does work as I tested on a document that I can open and the vbs opened this file, but it does not open my problem file

Thanks again

Regards

Alan

Re: Document Failed to Load

marcus_sommer — Mon, 20 Apr 2015 12:18:45 GMT

Hi Alan,

these parameter are (optional) user + password from section access.

- Marcus

Re: Document Failed to Load

rustyfishbones — Mon, 20 Apr 2015 12:44:54 GMT

Thanks Marcus,

I have tried with various parameters added, but still no joy, still getting the same message

Re: Document Failed to Load

marcus_sommer — Mon, 20 Apr 2015 13:28:09 GMT

It's sounds silly but have you made a restart from your machine? Sometimes the filesystem / services like shadow copies / other apps like antivirus are blocking the access.

- Marcus

Re: Document Failed to Load

rustyfishbones — Mon, 20 Apr 2015 13:43:18 GMT

I will try that and let you know if that works

Re: Document Failed to Load

Anonymous — Mon, 20 Apr 2015 13:44:34 GMT

See if you can open this QVW using a different (older) version of QlikView. It worked for me at least once.

Re: Document Failed to Load

marcus_sommer — Mon, 20 Apr 2015 19:22:36 GMT

Are there any OnOpen macros/actions in this app? In this case it could help to press the shift-key during the opening.

- Marcus

Re: Document Failed to Load

rustyfishbones — Mon, 20 Apr 2015 19:30:30 GMT

Hi Michael,

I have tried sending the file to a friend who is using an earlier version, but that also failed to open the document.

I have sent this to another friend who is going to try for me in 20 minutes when he gets home

Thanks

Regards

Alan

Re: Document Failed to Load

rustyfishbones — Mon, 20 Apr 2015 19:32:36 GMT

Hi Marcus,

There are no OnOpen macros, but I do have macros in the file.

I use macros before releasing the Application for updating all allow/move size, fonts etc.. to save time if I need to change all of these things in a hurry.

Regards

Alan

Re: Document Failed to Load

marcus_sommer — Tue, 21 Apr 2015 12:21:52 GMT

Hi Alan,

maybe some settings like application/script/layout-rescue from the easter egg could be useful:

https://community.qlik.com/search.jspa?q=scriptrescue

Re: Recovering Corrupt Document

- Marcus

Re: Document Failed to Load

rustyfishbones — Wed, 22 Apr 2015 19:19:45 GMT

Thanks Marcus,

I have tried everything, Qlik Support came back and said this sometimes happens and there is not much that can be done to recover the file. I asked why it happened but they can't tell me why??

I appreciate all your help

Regards

Alan

Re: Document Failed to Load

stabben23 — Wed, 22 Apr 2015 20:35:05 GMT

If this is in an server envirorment then maybe you have "Previous Versions" Backup on your files?

Have saved me many times. Just right click on the file and choose properties and Previous Versions.

Good Luck!

Re: Document Failed to Load

rustyfishbones — Wed, 22 Apr 2015 20:41:34 GMT

Thanks Staffan,

I was developing before placing the App on the Server so I have no server option

Thanks anyway

Regards

Alan