Reload Failed Using Publisher - 11.20.12664.0 SR9.

Anonymous — Tue, 28 Jul 2015 10:14:21 GMT

Hi,

We are using Qlikview Server Version 11.20.12664.0 SR9. We got the Publisher License recently so migrating the reloading Tasks to Publisher.

The reload is failed and the following error is appeared in the Task Log. In the Document Log I don't find any issues.

8/07/2015 17:13:07.9539521	Information	Start saving document
28/07/2015 17:13:11.7135762	Error	The sourcedocument failed to save.. Exception=System.UnauthorizedAccessException: Access to the path 'D:\EBI\QlikView\UAT\KPI\52e33f09-8d18-44dc-b292-67bf31bf56f8_EIS KPI Dashboard.qvw.tmp.oldfile' is denied. \|\| at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) \|\| at System.IO.File.InternalDelete(String path, Boolean checkHost) \|\| at QVBWrapper.Document.ReplaceSourceFile(ILogBucket logBucket, String replaceFromFileName, String replaceToFilename) \|\| at QVBWrapper.Document.Save(ILogBucket i_LogBucket, String i_SaveAsFileName)
28/07/2015 17:13:11.7603765	Information	Closing the document.
28/07/2015 17:13:12.4155807	Information	Closed the QlikView Engine successfully. ProcessID=3008
28/07/2015 17:13:12.4467809	Error	The task "Reload of UAT\KPI\EIS KPI Dashboard.qvw" failed. Exception: \|\| QDSMain.Exceptions.TaskFailedException: Task execution failed with errors to follow. ---> QDSMain.Exceptions.ReloadFailedException: Reload failed ---> QDSMain.Exceptions.LogBucketErrorException: The sourcedocument failed to save.. Exception=System.UnauthorizedAccessException: Access to the path 'D:\EBI\QlikView\UAT\KPI\52e33f09-8d18-44dc-b292-67bf31bf56f8_EIS KPI Dashboard.qvw.tmp.oldfile' is denied. \|\| at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) \|\| at System.IO.File.InternalDelete(String path, Boolean checkHost) \|\| at QVBWrapper.Document.ReplaceSourceFile(ILogBucket logBucket, String replaceFromFileName, String replaceToFilename) \|\| at QVBWrapper.Document.Save(ILogBucket i_LogBucket, String i_SaveAsFileName) \|\| at QDSMain.ReloadTask.Reload(String fileName, TaskResult taskResult, String sectionAccessUserName, String sectionAccessPassword, eReloadOptions reloadOption, String variableName, String variableValue, Boolean moniterCpuUsage) \|\| --- End of inner exception stack trace --- \|\| at QDSMain.ReloadTask.Reload(String fileName, TaskResult taskResult, String sectionAccessUserName, String sectionAccessPassword, eReloadOptions reloadOption, String variableName, String variableValue, Boolean moniterCpuUsage) \|\| at QDSMain.DistributeTask.Execute(TaskResult currentTaskResult) \|\| --- End of inner exception stack trace --- \|\| at QDSMain.DistributeTask.Execute(TaskResult currentTaskResult) \|\| at QDSMain.Task.AbstractTask.TaskExecution(ILogBucket logBucket, TaskResult taskResult)
28/07/2015 17:13:12.4467809	Information	Task Execute Duration=00:01:05.1616177
28/07/2015 17:13:12.4467809	Information	Sending Alert mail
28/07/2015 17:13:12.4467809	Error	Failed to send mail. Exception=System.FormatException: An invalid character was found in the mail header: ';'. \|\| at System.Net.Mail.MailAddressParser.ParseLocalPart(String data, Int32& index, Boolean expectAngleBracket, Boolean expectMultipleAddresses) \|\| at System.Net.Mail.MailAddressParser.ParseAddress(String data, Boolean expectMultipleAddresses, Int32& index) \|\| at System.Net.Mail.MailAddress..ctor(String address, String displayName, Encoding displayNameEncoding) \|\| at QDSMain.SMTPServerResource.SendMail(ILogBucket logBucket, MailMessage i_MailMessage, Boolean validateMailAddress)
28/07/2015 17:13:12.4467809	Information	TaskResult.status=Finished
28/07/2015 17:13:12.4623810	Information	Notifying all triggers of new state:FinishedWithErrors
28/07/2015 17:13:12.4623810	Information	Notifying all triggers of new state:FinishedWithErrors - completed
28/07/2015 17:13:12.4935812	Information	Saving Task Result

and the following files are created for each reload in the folder where the dashboard is placed

78a31007-1241-4321-991c-2642a9837cef_EIS KPI Dashboard.qvw.tmp.oldfile

ac55064f-8566-41f6-a8e8-1a3fcc18e66e_EIS KPI Dashboard.qvw.tmp.oldfile

52e33f09-8d18-44dc-b292-67bf31bf56f8_EIS KPI Dashboard.qvw.tmp.oldfile

Request your inputs to resolve the issue .

Regards,

MS.

Re: Reload Failed Using Publisher - 11.20.12664.0 SR9.

manojkulkarni — Tue, 28 Jul 2015 11:32:10 GMT

by looking at the first message, it looks like there is problem with permission for service to write to the specific folder.

Service which is running publisher/QV server should have write permission to specific folder.

Re: Reload Failed Using Publisher - 11.20.12664.0 SR9.

Anonymous — Wed, 29 Jul 2015 01:54:45 GMT

Hi Manoj,

Thank You for your reply. The folder in which the Application is placed has the required permissions.

Moreover the issue is intermittent, sometimes it gets reloaded. Most of the times it fails.

Regards,

Re: Reload Failed Using Publisher - 11.20.12664.0 SR9.

Thu, 22 Dec 2016 07:17:48 GMT

I am having the same issue which is very frustrating. My models extension is being changed to .tmp.oldfile which is breaking all my reloads.

Anyone has any idea?

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Reload Failed Using Publisher - 11.20.12664.0 SR9.

Re: Reload Failed Using Publisher - 11.20.12664.0 SR9.

Re: Reload Failed Using Publisher - 11.20.12664.0 SR9.

Re: Reload Failed Using Publisher - 11.20.12664.0 SR9.