topic Re: Show dynamic image from url on AccessPoint in QlikView

Show dynamic image from url on AccessPoint

Anonymous — Tue, 05 Jan 2016 10:05:13 GMT

Hello,

I have a problem to show an image from url on the AccessPoint.

I created in QlikView Desktop a textbox, set the url and it works fine.

We have a test environment. On this QlikView server are installed all QV services on the same server.

Here on the test AccessPoint works it fine too.

Our production environment is a cluster with 2 QlikView Servers and 1 Web server. On the production AccessPoint

the image cannot be load. The textbox stays empty.

Both QV Webservers have the same conviguration. All QlikView services and desktop are QV 11.2 SR12.

Any idea?

Re: Show dynamic image from url on AccessPoint

marcus_sommer — Tue, 05 Jan 2016 11:45:39 GMT

It's probably an issue with the access-rights for these images - you could check it with logging in as qv-server-user and put these url into the windows explorer or a browser.

- Marcus

Re: Show dynamic image from url on AccessPoint

Anonymous — Tue, 05 Jan 2016 13:07:39 GMT

No, I think it is not an issue with access rights. Test and Production servers have the same AD User, same QV service account and the same QV-app (same image url). Service account can access with Browser to image from both servers after local login. User can access to image too. The difference is only Test - Standby server; Production - Cluster.

Test works fine, production no.

What do you mean with "logging in as qv-server-user"? I checked all log files, but cannot find any records about access to this image.

Re: Show dynamic image from url on AccessPoint

marcus_sommer — Tue, 05 Jan 2016 14:03:58 GMT

qv-server-user means the account under which the qv services run. The webserver itself has a logging, too maybe you could find there any hints.

Another check (and maybe workaround) could be to put those images directly in a folder on the qv-server itself maybe as subfolder to your applications. This should exclude such things like a missing trust (configuration) between the servers and webserver and the (outside ?) image-storage.

- Marcus

Re: Show dynamic image from url on AccessPoint

Anonymous — Tue, 05 Jan 2016 14:31:04 GMT

Unfortunately is it not possible to save the image local. This is a dynamic map from maps.googleapis.com.

As I said in logs of web server I cannot find any notices about this issue.

Re: Show dynamic image from url on AccessPoint

marcus_sommer — Tue, 05 Jan 2016 14:38:51 GMT

Then I have no more ideas but maybe bbt could help.

- Marcus

Re: Show dynamic image from url on AccessPoint

Bill_Britt — Tue, 05 Jan 2016 15:13:57 GMT

Where are the images stored and what URL are you using to call them?

Bill

Re: Show dynamic image from url on AccessPoint

Anonymous — Tue, 05 Jan 2016 16:05:18 GMT

see attachment