topic Re: Maintenance Renewal in QlikView

Maintenance Renewal

Thu, 21 Jan 2016 14:11:58 GMT

Hi Everybody

Can anyone tell me what the drawbacks for not renewing your annual maintenance is? Will I still have access to the Qlik Community etc.?

Thank you

Re: Maintenance Renewal

swuehl — Thu, 21 Jan 2016 18:37:45 GMT

You don't need to be a customer / partner to create a login account and access the Qlik community.

Maintenance is only affecting product support by Qlik, free upgrades, etc.

Re: Maintenance Renewal

Thu, 21 Jan 2016 18:40:54 GMT

You can end official Qlik support.

Re: Maintenance Renewal

Fri, 22 Jan 2016 06:42:09 GMT

Thanks for your feedback. When you say Qlik support, please can you be a bit more specific. Can you also advise when version 12 was released?

Much appreciated.

Re: Maintenance Renewal

Anonymous — Fri, 22 Jan 2016 17:35:26 GMT

Hello Ms. Parker,

I would recommend you contact the Qoncierge team or your account rep for recommendations on how to proceed with support contract evaluation, renewal or cancellation. Here is the general Support Page Link.

Please also take a minute to mark 'helpful' responses to this thread so that other members get points for assisting you.

Best Regards, Sara

ext_aaq‌

Re: Maintenance Renewal

Mon, 25 Jan 2016 06:20:18 GMT

Thank you Sara!

Re: Maintenance Renewal

quwok — Mon, 25 Jan 2016 13:23:01 GMT

QlikView 12 was released in December 2015.

So, if you were to stop your maintenance support today, you will be able to run QlikView 12, but not be able to update it with QlikView 12 SR1 or later when they get released.

And if you identify some issues or bugs with QlikView, you won't have Qlik support available for assistance.

Re: Maintenance Renewal

Mon, 25 Jan 2016 13:27:39 GMT

Thanks Kwok!