topic Re: Alert (email) in QlikView

Alert (email)

Fri, 29 Apr 2016 11:02:55 GMT

I am stuggling to get sucess with alerts (QV12 SR1).

I know the server setup is correct as I receive emails when a document fails to reload (proved this morning). I have set up a test document and when I couldn’t get it to work I downloaded Rob Wunderlich’s example (http://qlikviewcookbook.com/recipes/download-info/using-alerts-to-send-numbers-via-email/) and modified that. I set it to reload every couple of minutes on the server and configured so:

Note: I altered the the EmailAlertTo in the load script to my email address (and even tried hard coding it directly in the dialog box).

Silly thing is I have had alerts working in the past; Am I doing something wrong or has a bug been introduced on the latest release?

Many thanks

Oli

Re: Alert (email)

stabben23 — Fri, 29 Apr 2016 11:22:44 GMT

Hi you have to config here:

Re: Alert (email)

Fri, 29 Apr 2016 11:27:11 GMT

Isn't that just for alerts when reloading in the desktop version? I am reloading on the server and I want the server to send the email based on a scheduled reload.

Oli

Re: Alert (email)

stabben23 — Fri, 29 Apr 2016 11:42:33 GMT

I'll think you have to config here in both case.

Re: Alert (email)

stabben23 — Fri, 29 Apr 2016 12:15:17 GMT

Do you try to email person outside the domain? I got problem when I Upgrade to some late 11.20 Version. Maybe this is a problem in QV12?

Re: Alert (email)

Fri, 29 Apr 2016 12:23:28 GMT

No, currently only trying my email which is part of the domain.

Re: Alert (email)

stabben23 — Fri, 29 Apr 2016 12:38:25 GMT

ok, Then try to add Your mailserver settings in user preferences

Re: Alert (email)

Fri, 29 Apr 2016 14:39:02 GMT

Thanks anyway.

I have been trying various things and can confirm there is no bug in QV12 regarding this; however I think something in my original test document did get screwed up. Although the confiuration in the Alert was correct it wasnt working but creating a fresh test document and reconfiguring the batch mode worked and I received and email as expected.

bit of a waste of time all round...

The desktop settings are not required for server emails.