topic Re: QMC not opening in QlikView

QMC not opening

Anonymous — Fri, 17 Mar 2017 08:47:20 GMT

Hi,

I not able to open the QMC after installing the server. The log file gives me the below error message. All services are running. I have tried restarting them.

System.Exception: Failed to retrieve document list from the specified QVS || at QMSBackendCore.Service.ServiceImpl.<>c__DisplayClass244.<GetUserDocumentList>b__243() || at SolutionGlobal.Collections.ThreadSafeCache`2.CacheItem`1.GetObject() || at SolutionGlobal.Collections.ThreadSafeCache`2.Get(TKey key, Func`1 createObjectFunc) || at QMSBackendCore.Service.ServiceImpl.GetUserDocumentList(Guid qvsID) || at QMSBackendCore.Service.ServiceImpl.Diagnostics.CacheDocumentAvailable()

Regards,

Greeshma

Re: QMC not opening

Anonymous — Fri, 17 Mar 2017 09:07:35 GMT

any help with this?

Re: QMC not opening

Peter_Cammaert — Fri, 17 Mar 2017 09:10:40 GMT

What account did you use to run the different QlikView services? Is it a member of the local Administrators group? Is it a domain service account? Any other QlikView service connections the QMS complains about?

Re: QMC not opening

Anonymous — Fri, 17 Mar 2017 09:18:35 GMT

i created an account on the server and added it as a member of the Administrator groups

Re: QMC not opening

Peter_Cammaert — Fri, 17 Mar 2017 09:19:38 GMT

Did you restart your server after installation?

Re: QMC not opening

Anonymous — Fri, 17 Mar 2017 09:37:18 GMT

I restarted the server as well as the services. Still did not work. It says page cannot be displayed when i open the QMC

Re: QMC not opening

Peter_Cammaert — Fri, 17 Mar 2017 11:16:02 GMT

Where does your log file entry come from? From the QMS log? Or the QVWS log?

If your browser cannot show the QMC page, then either the URL is wrong (for example because you use "localhost" on your laptop while the service runs somewhere else) or the QMS isn't running at all.

Can you post a recent log file of the QLikView Management Service?

Re: QMC not opening

Anonymous — Tue, 21 Mar 2017 07:08:48 GMT

Hi Peter,

This problem has been resolved. There was some security applied on the server which was preventing the web pages from opening. Turning off this option resolved this issue. Thank you for your response.

Regards,

Greeshma