topic Re: QMC rror: The sourcedocument failed to save.. Exception=System.IO.IOException: The process cannot access the file. in QlikView

QMC rror: The sourcedocument failed to save.. Exception=System.IO.IOException: The process cannot access the file.

lawrance — Mon, 14 Nov 2016 11:45:50 GMT

Hi,

I got this error in QMC when the job is running. How to fix the below error? But this QVW Reload succucssfuly in my local machine

Error: The sourcedocument failed to save.. Exception=System.IO.IOException: The process cannot access the file.

Re: QMC rror: The sourcedocument failed to save.. Exception=System.IO.IOException: The process cannot access the file.

adamdavi3s — Mon, 14 Nov 2016 12:14:59 GMT

Sounds like the QV service account only has read access to the folder?

Or the file is open elsewhere so it can't get the write permissions

Re: QMC rror: The sourcedocument failed to save.. Exception=System.IO.IOException: The process cannot access the file.

rubenmarin — Mon, 14 Nov 2016 12:17:09 GMT

Hi Lawrance, in the reload log of the document you can get more info of what was doing the document when it failed.

If it fails at the end, when saves the document maybe is related because the user that launches the Qlik Sense Server services doesn't have write permissions in the folder.

If it's when the script tries to store a qvd it can be caused because of the same permission problem or because the qvd is in another read/write operation or it's hanged in another process.

Re: QMC rror: The sourcedocument failed to save.. Exception=System.IO.IOException: The process cannot access the file.

lawrance — Mon, 14 Nov 2016 12:23:42 GMT

Hi Marin,

I checked in log txt file. There is no error in that log file.

Re: QMC rror: The sourcedocument failed to save.. Exception=System.IO.IOException: The process cannot access the file.

rubenmarin — Mon, 14 Nov 2016 12:32:08 GMT

Ok, so it was no error during reload, only when the server tries to save the document in the destination folder. Most probably it's caused because the lack of write permissions in that folder, or if it's a network drive it can be caused because the server can't reach that drive.

Review access and permissions given for the user that launches the Sense services.

Re: QMC rror: The sourcedocument failed to save.. Exception=System.IO.IOException: The process cannot access the file.

lawrance — Mon, 14 Nov 2016 18:45:15 GMT

Hi Marin,

Still I cannot fix that issue. I just checked in Userdocs folder I cannot find that Presentation QVW file.

Re: QMC rror: The sourcedocument failed to save.. Exception=System.IO.IOException: The process cannot access the file.

adamdavi3s — Tue, 15 Nov 2016 06:59:34 GMT

So what I said then....

Re: QMC rror: The sourcedocument failed to save.. Exception=System.IO.IOException: The process cannot access the file.

rubenmarin — Tue, 15 Nov 2016 08:04:27 GMT

Hi Lawrance, it's possible that the qvw is not in the userdocs folder because the server doesn't have permissions to copy the document in that folder, check folder permissions to the user that runs the Sense services, or log in in the server with that user and try to manually copy the file to check if this is a permission issue.

Re: QMC rror: The sourcedocument failed to save.. Exception=System.IO.IOException: The process cannot access the file.

lawrance — Tue, 15 Nov 2016 17:40:25 GMT

Hi Marin,

I fixed that issue. I just rename the QVW file name and reload and I got the output

Re: QMC rror: The sourcedocument failed to save.. Exception=System.IO.IOException: The process cannot access the file.

rubenmarin — Wed, 16 Nov 2016 07:52:12 GMT

Hi Lawrance, good to know, thanks for sharing.

Please check your own answer as the correct answer so other users with the same issue can find your solution easily.