topic Re: Screen Resolution in QlikView

Screen Resolution

karin_nevo — Mon, 27 Nov 2017 10:12:02 GMT

Hi,

There is a QV module which I developed to fit specific size of screen.

Most of the users see the module in the right size as I developed it.

But, some users see all objects much bigger and need to use the Zoom option in QV to fit the page.

I checked different definitions in their computer/screen and all is the same as mine:

* Screen Size and model

* Screen Resolution

* Internet Explorer resolution

* Internet Explorer Version

* Windows Version

Any idea what can casue the issue and how to solve it?

thanks,

Karin

Re: Screen Resolution

Or — Mon, 27 Nov 2017 10:14:22 GMT

Check the base Windows zoom. That one always gets you.

Re: Screen Resolution

karin_nevo — Mon, 04 Dec 2017 09:52:41 GMT

what do you mean by "base windows zoom"?

thanks,

Karin

Re: Screen Resolution

Peter_Cammaert — Mon, 04 Dec 2017 09:55:52 GMT

For recent Windows versions (especially Windows 10 I guess), the Windows Desktop may start in a Zoomed-In state. Usually this is 125% or something close. QlikView tries to follow that zoom level by scaling objects and positions in documents accordingly. Reset the Windows zoom level to 100% and QlikView documents will return to their proper scaling.

Re: Screen Resolution

karin_nevo — Mon, 04 Dec 2017 11:53:02 GMT

I checked the zoom in state, and it is set to 100%

any other idea?

thanks