topic Re: user can't access QlikView document even though free doc cals are available in QlikView

user can't access QlikView document even though free doc cals are available

daniel1990xyz — Wed, 13 Dec 2017 11:48:58 GMT

Hello together,

I can't open a QlikView document via web browser even though free document cals are assigned to this document. It seems to me that the user can't receive a doc license from the server. After the login the message "Failed to open document, You don't have access to this document." appears. I have tried it with a AD user and with a local user that I have created on the system from the QlikView server. Any idea?

The QlikView server is version 11.20.12235.0

Thanks.

Best regards,

Daniel

Re: user can't access QlikView document even though free doc cals are available

Anonymous — Wed, 13 Dec 2017 12:09:58 GMT

Hi,

Do you have section access in your qlikview document? If yes then please check that as well.

Thanks,

Harshit

Re: user can't access QlikView document even though free doc cals are available

Or — Wed, 13 Dec 2017 13:18:42 GMT

"Failed to open document, You don't have access to this document." Does not refer to CALs - it refers to actual access to the document, either the file itself (as controlled by QlikView or Windows depending on your settings) or the contents (using Section Access).

Re: user can't access QlikView document even though free doc cals are available

daniel1990xyz — Fri, 15 Dec 2017 06:12:04 GMT

Hi,

Thanks for your reply.

I have no section access in my qlikview document.

greetings

Re: user can't access QlikView document even though free doc cals are available

daniel1990xyz — Fri, 22 Dec 2017 07:22:07 GMT

Thank you for the hint.

The issue was related to insufficient rights for the AD user to the qlikview file itself on the server. After I have given given the AD users the needed rights, the access was possible.