topic Re: Qlik View Major Error.... in QlikView

Qlik View Major Error....

alis2063 — Thu, 31 Aug 2017 14:40:11 GMT

I have faced the below error thrice in a weeks

Can you please help let us know if we can avoid the server related issues.

500 - Internal server error.There is a problem with the resource you are looking for, and it cannot be displayed.

Re: Qlik View Major Error....

Peter_Cammaert — Thu, 31 Aug 2017 14:43:24 GMT

Which web server are you using for the AccessPoint?

Re: Qlik View Major Error....

alis2063 — Thu, 31 Aug 2017 14:48:32 GMT

Extrernal Webserver for Custom user ...

Re: Qlik View Major Error....

Peter_Cammaert — Thu, 31 Aug 2017 14:50:56 GMT

Which web server?

Re: Qlik View Major Error....

alis2063 — Thu, 31 Aug 2017 15:35:31 GMT

External Web Server

Re: Qlik View Major Error....

alis2063 — Thu, 31 Aug 2017 15:37:29 GMT

i don't know more about server just introduced with External servers & Internal Severs

As i can access the the link through Secure HTTP link.

Re: Qlik View Major Error....

vishsaggi — Thu, 31 Aug 2017 16:24:24 GMT

Peter meant are you using QVWS qlikview webserver or your local IIS server?

Re: Qlik View Major Error....

vishsaggi — Thu, 31 Aug 2017 19:59:35 GMT

You want to read this thread too.

Using QV webserver or IIS ? | Qlik Community

Re: Qlik View Major Error....

alis2063 — Fri, 01 Sep 2017 13:16:17 GMT

Qlik Webserver

Re: Qlik View Major Error....

vishsaggi — Fri, 01 Sep 2017 13:32:08 GMT

When you check your services.msc is your QVWS service running? Did you check your QMC if QVWS running like here: Go to QMC -> Status tab -> Services. Check if your QVWS is running.

Re: Qlik View Major Error....

Peter_Cammaert — Fri, 01 Sep 2017 13:45:02 GMT

I guess his QVWS is indeed running, because that's the one generating the "500 - Internal Server Error..." message

Unfortunately, IMHO this can mean anything, from low memory to DLL problems or .NET crashes, whatever. We need more information about this crash, and I think (I hope!) it can be found in the web server logs.

Ali, can you please post the latest web server logs in this thread? They can be found on the machine running the QVWS in folder:

C:\ProgramData\QlikTech\WebServer\Log

All log files are numbered sequentially, up to the current one. You can figure out the period they cover by inspecting their Last Modification date. Put all files from the period in which you are getting these errors in an archive (like a .ZIP file) and attach it to this thread. Thanks.

Re: Qlik View Major Error....

alis2063 — Fri, 01 Sep 2017 14:02:22 GMT

Hi,

Please find the attached file .

Re: Qlik View Major Error....

vishsaggi — Fri, 01 Sep 2017 14:03:46 GMT

Thanks Peter for the info. Got it.

Re: Qlik View Major Error....

Peter_Cammaert — Fri, 01 Sep 2017 14:42:56 GMT

Ok, these are the web server logs, but not the ones from the periods when you got this error three times (just those from today and yesterday).

In your OP, you said that you got this error three times in the last week. Can you post the logs from this entire period in which you got these error messages in your browser?

Re: Qlik View Major Error....

Peter_Cammaert — Fri, 01 Sep 2017 14:46:42 GMT

Uh, what happened?