topic Re: Server upgrade issue in QlikView

Server upgrade issue

sampada0810 — Tue, 07 Nov 2017 13:13:58 GMT

Hi All,

Currently we are using QlikView Server Version 12.10 SR1.

Now we are upgrading it to version 12.10 SR8,

after upgradation I am getting this error while opening QMC:

Any reasons behind this?
Please suggest a resolution for this.

Thanks,

Sampada

Re: Server upgrade issue

Anil_Babu_Samineni — Tue, 07 Nov 2017 14:08:29 GMT

your account needs to be a member of the local group "qlikview administrators" on the machine where QMC installed. That means, In windows there is Local Users and groups > groups and you should see the QlikView Administrators group then double click it and click ADD then add your currently logged in user id for testing and then add as many as groups.

Re: Server upgrade issue

sampada0810 — Wed, 08 Nov 2017 06:17:15 GMT

Hi Anil,

That user is already present in the "qlikview administrators" group.

Anything else we are missing??

Re: Server upgrade issue

stabben23 — Wed, 08 Nov 2017 06:40:26 GMT

Hi,

restart qv-services or if that dosent help, restart server.

Re: Server upgrade issue

sampada0810 — Wed, 08 Nov 2017 06:49:12 GMT

Hi Staffan,

I have restarted the qlik services too and the server too..
still no luck.

Re: Server upgrade issue

stabben23 — Wed, 08 Nov 2017 07:04:28 GMT

Ok, so what you try to do is open QMC With the admin account on the QV-server, is that correct?

Re: Server upgrade issue

sampada0810 — Wed, 08 Nov 2017 07:15:00 GMT

Yes Correct.

Re: Server upgrade issue

stabben23 — Wed, 08 Nov 2017 09:58:19 GMT

Have you tried to log out and log in again?

You could also try to Reach the qmc from another server, logged in as qvadmin. http://servername:4780/qmc/Default.htm

Re: Server upgrade issue

Anil_Babu_Samineni — Wed, 08 Nov 2017 10:54:32 GMT

I've done this earlier, And should be a part of this. Finally I ended up deleting up the Qliktech folder under C:\programdata then Stop the qlikview services. Here, Follow the basic step Backup and delete the Qliktech folder. (C:\programdata\qliktech). Restart the services. So, Then we will surely help you still problem occurred.

Re: Server upgrade issue

sampada0810 — Wed, 08 Nov 2017 12:41:12 GMT

Even this I tried.
Didn't work

Re: Server upgrade issue

Anil_Babu_Samineni — Wed, 08 Nov 2017 13:04:10 GMT

Are you sure? Because, The same issue i got it to work follow the my reply. Anyway might out speeders reply to you marcus_sommer‌ pcammaert

Re: Server upgrade issue

stabben23 — Wed, 08 Nov 2017 13:05:53 GMT

Turn of Windows Firewall and try to Access.

What web browser do you use? What is Your OS on the qvserver?

Re: Server upgrade issue

sampada0810 — Thu, 09 Nov 2017 06:27:19 GMT

We are using Mozzila Firefox and Internet Explorer.

I am getting the error on both the browsers.
And the OS on our server is Windows10.

Re: Server upgrade issue

stabben23 — Thu, 09 Nov 2017 09:58:32 GMT

ok, what if you add another user, ex Your own Sampada as Qlikview Administrator in qlikview administrators Group and also as a admin account. Will Your user then Access QMC?

Re: Server upgrade issue

sampada0810 — Thu, 09 Nov 2017 10:26:21 GMT

Will try the same and will get back to you..
Thanks