topic Re: "Failed to contact QVS. make sure that the qvs is available with the correct credentials " in QlikView

"Failed to contact QVS. make sure that the qvs is available with the correct credentials "

rash_611 — Mon, 18 Sep 2017 11:32:50 GMT

Hi Team,

We are facing issue in QMC. When clicked on QVS we are getting error "Failed to contact QVS. make sure that the qvs is available with the correct credentials "

And not able to view folder Tab in QVS. and also User document folder is not accessible. but access point and scheduler is working. kindly help on this issue.

Re: "Failed to contact QVS. make sure that the qvs is available with the correct credentials "

rash_611 — Mon, 18 Sep 2017 11:48:31 GMT

Sorry when clicked on the QVS we are getting "Object reference not set to an instance of an object. Make sure that the QVS is available with the correct credentials"

Re: "Failed to contact QVS. make sure that the qvs is available with the correct credentials "

Peter_Cammaert — Mon, 18 Sep 2017 11:58:27 GMT

How about restarting the QMS service?

Re: "Failed to contact QVS. make sure that the qvs is available with the correct credentials "

rash_611 — Mon, 18 Sep 2017 12:00:52 GMT

Thanks for the reply. we have restarted all the services. but still same issue.

Re: "Failed to contact QVS. make sure that the qvs is available with the correct credentials "

Peter_Cammaert — Mon, 18 Sep 2017 12:03:03 GMT

Do all services run under the same account?

Re: "Failed to contact QVS. make sure that the qvs is available with the correct credentials "

rash_611 — Mon, 18 Sep 2017 12:05:00 GMT

no.. distribution services running in one system and rest all in another system

Re: "Failed to contact QVS. make sure that the qvs is available with the correct credentials "

Peter_Cammaert — Mon, 18 Sep 2017 12:11:35 GMT

That may be but that's not my question. Do they all use the same service account? Are you operating in an AD domain?

Re: "Failed to contact QVS. make sure that the qvs is available with the correct credentials "

rash_611 — Mon, 18 Sep 2017 12:14:24 GMT

Yes. they are using the same service account and we are in AD Domain.

Re: "Failed to contact QVS. make sure that the qvs is available with the correct credentials "

Peter_Cammaert — Mon, 18 Sep 2017 12:35:18 GMT

And the accounts used on each platform to run QlikView services are domain accounts?

Can you post a screenshot of the service control panel listing the QlikView services on each platform? Please include the last column in which the account is listed. Thanks.

Re: "Failed to contact QVS. make sure that the qvs is available with the correct credentials "

rash_611 — Fri, 29 May 2020 15:12:04 GMT

Hi Peter..

Please check the attached image

Re: "Failed to contact QVS. make sure that the qvs is available with the correct credentials "

rafaelmarinho05 — Tue, 19 Sep 2017 17:44:00 GMT

Boa tarde,

Também aqui em minha empresa estou tendo o mesmo problema.

Os serviços estão todos ok, porem o no QEMC em Services o Serviço QVS@ está com falha.

@Grace Rashmi vc solucionou o seu problema ?

Re: "Failed to contact QVS. make sure that the qvs is available with the correct credentials &q

andersryden — Wed, 26 Jun 2019 06:51:11 GMT

Hi,

I'm facing the exact same problem also using the same AD domain account for all services.

Did you find an explanation and solution to the problem?

Thanks for help!

Anders

Re: "Failed to contact QVS. make sure that the qvs is available with the correct credentials &q

sateesh_genre — Tue, 01 Dec 2020 23:58:47 GMT

Hi Anders,

Did you fixed this issue ? I am also facing the same exact issue.Thanks in advance!