topic SMTP Header information in alert notification mail in QlikView

SMTP Header information in alert notification mail

padmaravipati — Tue, 14 May 2019 11:18:44 GMT

Hi All,

Qlikview application have alerts configured to send a mail based on the condition fulfillment. One of the users receive alert mail with additional text. the alert mail is having SMTP Header information in Mail Boby.

Below information is displayed in mail body before alert message.

X-Mailer:CPJNSMTPConnection

Content-type:Text/Plain

Charset:UTP-8

Date:Fri,10-5-2019

This happens only for 1 user. How to remove header information in qlikview alert mails .

Thanks in Advance.

Re: SMTP Header information in alert notification mail

padmaravipati — Thu, 16 May 2019 11:14:38 GMT

Hi All,

Can someone help me on this topic.

Thanks

Re: SMTP Header information in alert notification mail

Brett_Bleess — Wed, 26 Jun 2019 12:06:57 GMT

If this is happening for only one user, I do not believe it is Qlik causing things, and your best avenue is likely to bring this up with the email server admins to see if they can help troubleshoot what may be happening in this case. It could be the mail client that one user is using, so I would definitely check to be sure they are on same client as the other users etc., or along those lines is the one user doing something differently etc., that is where you need to focus at this point to find the root cause. If you get further information, feel free to post back, and I will have a look as soon as I see things to see if I can provide anything better at that point, but given what you describe, I am pretty confident this is nothing to do with Qlik.

Regards,
Brett