topic Re: Lost connection to server while using AJAX in QlikView

Lost connection to server while using AJAX

erichuang — Sat, 16 Nov 2024 18:21:28 GMT

Hi all,

I access Qlikview documents with AJAX and open several documents on the browser, for example, as the red tag #1 in the picture. If I switch tabs of the browser to access documents, they sometimes show “Lost connection to server, Reconnecting”. I’ve taken reference from https://community.qlik.com/t5/Qlik-Support-Knowledge-Base/quot-Lost-connection-to-server-Reconnecting-quot-or-quot-Session/ta-p/1717037?_ga=2.237690048.1197364719.1594775176-1531268679.1586140245 and the solution is useless to my case. I hope someone can suggest me a right direction to resolve this issue.

Thanks for the help.

Re: Lost connection to server while using AJAX

Miguel_Angel_Baeyens — Thu, 16 Jul 2020 09:51:14 GMT

Since when this happens? Was it ever working and it stopped and if so, what happened in the server when it stopped working (new server, new instance, DNS change, software installed/uninstalled, etc.)?

How are you accessing to the AccessPoint? Via QlikView Webserver or IIS? Is there a load balancer or proxy in front of those?

Just in case, if you are accessing the same QlikView document, that is expected to happen.

Re: Lost connection to server while using AJAX

erichuang — Tue, 04 Aug 2020 09:36:31 GMT

Hi,

I access to the accesspoint via web server and find something strang... If I open two documents via ajax and leave them on browser, I open a new document immediately and the status of the other two documents show "Reconnecting". Is there any setting I should fix?