topic Re: Image not viewed in pivot / webview in QlikView

Image not viewed in pivot / webview

simospa — Wed, 04 May 2016 18:03:48 GMT

Hi all,

I've an issue that is going me mad.

I have a pivot table with 5 dimensions and, as expression something like this: =SERVER_PIC with Representation = Image and where SERVER_PIC, in my data model, is a link to an image in an external website (with http://www...).

With webview turned off, I can see my beautiful pivot with images in expression.

If I turn on webview, instead of the image I see only the textual link (the value of SERVER_PIC)... and the same on the qvw on Access Point!

Anyone can help me?

Thanks

Re: Image not viewed in pivot / webview

jonathandienst — Thu, 05 May 2016 09:32:58 GMT

This sounds like an IE security or firewall issue. Can you open the image if you browse to the location with IE?

Re: Image not viewed in pivot / webview

simospa — Thu, 05 May 2016 09:41:16 GMT

I thought the same thing... but in IE I can open the image... even if Access Point is used with Chrome or IE 😞

Re: Image not viewed in pivot / webview

mike_spada — Wed, 11 May 2016 07:16:49 GMT

I have a similar issue... did you solved?

Mike

Re: Image not viewed in pivot / webview

simospa — Thu, 12 May 2016 04:37:36 GMT

Not yet... 😞

Re: Image not viewed in pivot / webview

jonathandienst — Thu, 12 May 2016 04:57:41 GMT

The IE plugin is an separate program to IE itself and accesses the images directly. Webview accesses the images using the http protocol, and is subject to different firewall and security rules, as well as different network ports, so I would still go with the firewall/security as the most likely explanation.

Re: Image not viewed in pivot / webview

simospa — Thu, 12 May 2016 05:25:51 GMT

Thanks Jonathan,

I'll check it and I'll report the result.

Re: Image not viewed in pivot / webview

jonathandienst — Thu, 12 May 2016 06:12:55 GMT

Try opening the image directly in IE (by typing/pasting the image URL in the address bar, not using the plugin), using the same account as the web server service. If you can open the image that way, then it may be possible to rule out the firewall/security issues.

Re: Image not viewed in pivot / webview

simospa — Wed, 18 May 2016 08:00:36 GMT

It' a QV12 bug!!!

Qlik Support said that it will be fixed in a next SR, in the meantime it can be solved in this way:

QlikView Server:

1.QVS - please navigate to C:\ProgramData\QlikTech\QlikViewServer - Settings.ini

2. Stop the QVS Service.

3. Please open the Settings.ini file.

4. Please find the line with parameter AllowGeneralAccessToImagesThroughURL=0 and change the 0 to 1.

5. Restart the QVS Service.

Desktop:

1. Please close the Desktop Client.

2. Please navigate to (C:\Users\<Username>\AppData\Roaming\QlikTech\QlikView - Settings.ini

3. Please find the Settings.ini file

4. Please find the line with parameter AllowGeneralAccessToImagesThroughURL=0 and change the 0 to 1.

Thanks to all for the help!

Re: Image not viewed in pivot / webview

Mon, 11 Jul 2016 11:38:17 GMT

Thanks Simone,

This workaround perfect works only for http-links like 'http:\\webserver\pic.png'. It is great.

But it is not works for links (QV-objects - Tables and List Box) like:

'\\path\pic.png'

, 'c:\\path\pic.png'

,'file:///c:/path/pic.png'

Pictures from links of this types of links are not visible in the WebView/AJAX mode,

but in Developer/IEPlugin mode - are visible.

In the case of Text object (one picture) it is works correctly in all modes!!!

FYI.

Release of QV - 12.0.203 SR4.

Re: Image not viewed in pivot / webview

luis_pimentel — Wed, 14 Sep 2016 15:13:26 GMT

Thanks Simone,

As Margarita mentioned:

This workaround perfect works only for http-links like 'http:\\webserver\pic.png'. It is great.

But it is not works for links (QV-objects - Tables and List Box) like:

'\\path\pic.png'

, 'c:\\path\pic.png'

,'file:///c:/path/pic.png'

Pictures from links of this types of links are not visible in the WebView/AJAX mode,

but in Developer/IEPlugin mode - are visible.

In the case of Text object (one picture) it is works correctly in all modes!!!

FYI.

Release of QV - 12.0.203 SR4.

Actually, to me it works fine always with IE plugin, however there is no way to make it work with Ajax.

Any ideas?

Thank you.

Luis

Re: Image not viewed in pivot / webview

gainkarthi — Fri, 23 Sep 2016 16:35:05 GMT

Awesome. Worked for us as well. Thank you Simone !!!

Re: Image not viewed in pivot / webview

marcos_herrera — Sat, 24 Sep 2016 00:55:16 GMT

I tried the solution in QlikView 12 SR5 and not works for me inclusive i restart Windows Server

Re: Image not viewed in pivot / webview

luis_pimentel — Tue, 27 Sep 2016 06:36:39 GMT

I contacted Qlik Support and they confirm the bug is still there, and this workaround is not working for everyone.

So, the alternatives are:

- Using the IE plugin

- Using the BUNDLE prefix

- mounting the folder with the imagen on a web server, and access them wiht 'http://yourwebserver/pic.png' (this is what I did, since works fine on ajax)

Regards,

Luis.

Re: Image not viewed in pivot / webview

marcos_herrera — Tue, 29 Nov 2016 16:51:38 GMT

Hi Dear Simone

Today i tried again the solution in QV 12.1 installation and fails, i'm testing a Simple Table Chart

Re: Image not viewed in pivot / webview

ptpaspuel — Tue, 25 Apr 2017 15:38:43 GMT

hi, i have the same problem. Could anyone tell me if this bug has been fixed? i have QlikView 12 SR5.

thanks for your help

Re: Image not viewed in pivot / webview

luis_pimentel — Wed, 26 Apr 2017 07:03:37 GMT

Hi Paulina,

As far as I know, it is not fixed. Actually, I guess Qlik does not consider this a bug. It is just the "default behaviour".

Best workarount is mounting the folder with the imagen on a web server, and access them wiht 'http://yourwebserver/pic.png' or, if you have just a few images, use BUNDLE.

Regards,

Luis.

Re: Image not viewed in pivot / webview

Wed, 24 May 2017 10:11:28 GMT

We have just upgraded to QV 12.10 SR6 and have the same issue. Changing the following setting in the settings.ini did resolve the issue, but don't really like making changes without good reason as this worked fine in QV11.

AllowGeneralAccessToImagesThroughURL=0 and change the 0 to 1.

Re: Image not viewed in pivot / webview

Anonymous — Tue, 30 May 2017 20:04:37 GMT

Please note that there are 3 possible values for AllowGeneralAccessToImagesThroughURL

0 = No access at all

1 = Access through "http://" //
2 = Full access (same behavior as in 11.20)

Re: Image not viewed in pivot / webview

toddseward — Tue, 25 Jul 2017 18:07:45 GMT

Is there an issue number that we can reference in the release notes to verify that the issue has been resolved?