topic Re: Right Clic Problem in QlikView

Right Clic Problem

peter_rtf06 — Fri, 19 Jan 2018 17:11:21 GMT

I upgraded from qlikview 11 to qlikview 12.0.20400.0 SR5 64-bit Edition. Now, in access poit when I right clic, i get a micro menu (see image)...

Can anyone help me with this?

Re: Right Clic Problem

Siva_Sankar — Mon, 22 Jan 2018 09:14:32 GMT

Can you share your application or may I know which object or chart in qlikview appears like that?

-Siva

Re: Right Clic Problem

rwunderlich — Mon, 22 Jan 2018 17:51:29 GMT

Try clearing your cache.

-Rob

Re: Right Clic Problem

pragati_s_malho — Tue, 30 Jan 2018 10:11:03 GMT

Hi, We are experiencing the same issue, did you find any solution to this?

Please any help would be greatly appreciated.

Thank you

Re: Right Clic Problem

peter_rtf06 — Mon, 05 Feb 2018 14:40:26 GMT

I'm still having the same situation.

Re: Right Clic Problem

peter_rtf06 — Tue, 06 Feb 2018 21:38:21 GMT

Any object.. .even when I clic a blank space.

Re: Right Clic Problem

Anonymous — Tue, 20 Feb 2018 05:21:39 GMT

I am having the same issue. Have you found any solution or work around?

One thing I noticed is that it works fine in Chrome but not in IE.

Thank you

Re: Right Clic Problem

pragati_s_malho — Wed, 21 Feb 2018 15:37:32 GMT

Qlik got back to us and suggested the following:

the error you are seeing is due to the introduction of language support in the Access Point from November 2017. This means that the old links you are using to launch the dashboards are incomplete, since they don't contain the reference to the language. For this reason, the right-clic menus cannot be populated.

The URLs should therefore look like this: https://servername/QVAJAXZfc/opendoc.htm?document=appname&client=Ajax&lang=en-US

If you go through the Access Point, the language section of the URL gets populated automatically according to the user settings, as described here:
https://help.qlik.com/en-US/qlikview/November2017/Subsystems/Client/Content/Setting_preferred_language_in_AccessPoint.htm

So, at this point, you would have three alternatives:

always use the Access Point to launch dashboards. This way, the URL will be correct
Manually fix the old links to include the &lang=en-US section

(probably the best option) stop all the QVS nodes and edit the settings.ini under C:\ProgramData\QlikTech\QlikViewServer to include

InterfaceLanguage=English

in the [Settings 7] section.
Then restart the services.
This will set English as default for all users that don't come via the Access Point.

Re: Right Clic Problem

jcampbell474 — Mon, 12 Mar 2018 16:06:08 GMT

This post came in very handy. After upgrading to from v11 to v12 over the weekend, many users experienced this issue on Monday due to having apps bookmarked in their Favorites (bypassing Access Point).

I should add that for some reason, this also causes the Clear button to disappear. To test, you can take lang=en-US out of the URL.

Many thanks, Pragati Malhotra