topic Troubleshooting Steps -- Exporting to Excel in QlikView https://community.qlik.com/t5/QlikView/Troubleshooting-Steps-Exporting-to-Excel/m-p/953450#M645456 <HTML><HEAD></HEAD><BODY><P>Hello Qlik Community,</P><P></P><P></P><P>I'm still pretty new to QlikView and to B.I. in general, so I'm hoping the community could provide me advice as to the best approach/mindset/etc. regarding how to troubleshoot technical issues.</P><P></P><P>Specifically, one of my users is unable to export data to excel from QV. The export appears to be working at first as the system thinks; however, when the excel file finally opens it does so containing zero data -- the excel export is completely blank.</P><P></P><P>I want to help my user with this specific issue but I'm curious, in a more general sense, as to what process someone would follow and what line of questions would be asked to diagnose this issue and other technical problems as efficiently as possible.</P><P></P><P>As always, any advice at all would be extremely appreciated.</P><P></P><P>Thanks a lot.</P><P></P><P></P><P>-Steve</P></BODY></HTML> Thu, 17 Dec 2015 21:27:52 GMT nevets22 2015-12-17T21:27:52Z Troubleshooting Steps -- Exporting to Excel https://community.qlik.com/t5/QlikView/Troubleshooting-Steps-Exporting-to-Excel/m-p/953450#M645456 <HTML><HEAD></HEAD><BODY><P>Hello Qlik Community,</P><P></P><P></P><P>I'm still pretty new to QlikView and to B.I. in general, so I'm hoping the community could provide me advice as to the best approach/mindset/etc. regarding how to troubleshoot technical issues.</P><P></P><P>Specifically, one of my users is unable to export data to excel from QV. The export appears to be working at first as the system thinks; however, when the excel file finally opens it does so containing zero data -- the excel export is completely blank.</P><P></P><P>I want to help my user with this specific issue but I'm curious, in a more general sense, as to what process someone would follow and what line of questions would be asked to diagnose this issue and other technical problems as efficiently as possible.</P><P></P><P>As always, any advice at all would be extremely appreciated.</P><P></P><P>Thanks a lot.</P><P></P><P></P><P>-Steve</P></BODY></HTML> Thu, 17 Dec 2015 21:27:52 GMT https://community.qlik.com/t5/QlikView/Troubleshooting-Steps-Exporting-to-Excel/m-p/953450#M645456 nevets22 2015-12-17T21:27:52Z