topic Distribution service problem in QlikView

Distribution service problem

Mon, 28 Sep 2015 07:26:08 GMT

Hi Guys,

We have a big problem with the distribution service.

All tasks disappeared (except supporting tasks) and it says on the server that the QDS service needs a restart all the time.

I have contacted Qlik support but this is quite urgent.

Any chance we could get some help asap?

Thanks,

Robert

Re: Distribution service problem

Peter_Cammaert — Mon, 28 Sep 2015 07:31:52 GMT

Hmm, there is not a lot of information in your post. This may lead to a lot of guessing, delaying the eventual resolution even more.

Care to post the last distribution log that has something sensible to say about this problem? Distribution logs are called Root_date.txt and can be found in C:\ProgramData\QlikTech\DistributionService\1\Log.

Peter

Re: Distribution service problem

Mon, 28 Sep 2015 07:34:05 GMT

Hi,

After a qmc service restart, all tasks are gone and further restart (including windows restart) didn’t solve the problem.

Best,

Robert

Re: Distribution service problem

elyM — Mon, 28 Sep 2015 07:58:01 GMT

Hi Roberto,

we need more information, maybe you have installed and updated:

QlikView System Monitor

QlikView Governance Dashboard

Regards,

Ely

Re: Distribution service problem

Mon, 28 Sep 2015 08:55:41 GMT

Thanks all.

The issues has been resolved by my colleague.

Solution: Seems data are corrupted: C:\ProgramData\QlikTech\ManagementService\QVPR

We restore the backup data then we could see all our tasks in QMC.

Best,

Robert