topic Visual Analyzer - "failed to open document" in QlikView

Visual Analyzer - "failed to open document"

Tue, 19 Jan 2010 21:50:08 GMT

We are using Sage Visual Analyzer 2.5. When opening a QVW file in SalesLogix 7.22, we get "Failed to open document" in a message box. This error repeats 3 times, then the Qlikview report opens normally. In the tile bar of the message box it references QlikOcx. Since it eventually opens, it's not a huge issue, but annoying to the users (and me). I found a thread on one of the SalesLogix sites about this behavior, but no solution. Anybody know anything about this?

Visual Analyzer - "failed to open document"

Fri, 22 Jan 2010 15:16:17 GMT

Did you ever figure this out? I'm running SalesLogix 7.2.1 with VA 2.6 and when I log into SalesLogix as Admin I can open VA and the qvw file loads fine without errors. However, when I open SalesLogix as a regular user and try to load VA I receive the "Failed to Open Document" message 3 times as well but for me the qvw file never loads, I just received a blank screen.

Visual Analyzer - "failed to open document"

Anonymous — Wed, 17 Feb 2010 03:46:04 GMT

Try to unchek the box "use encrypted passowrd" in VA settings.
(I'm certain it was a checkbox, don't remember now if it was this one :-))

Visual Analyzer - "failed to open document"

Tue, 02 Nov 2010 17:16:50 GMT

I've seen this before on VA2.6. The answer below to uncheck the encryption didn't work for me.

Here's what I did to fix it:

Login as the Admin
Open VA
Reload the QVW with fresh data
Close SLX
Reopen as the non-admin User, VA should work now

Visual Analyzer - "failed to open document"

Fri, 19 Nov 2010 20:15:15 GMT

Thanks benleong,

That worked for me. Data had to be reloaded from the current database you are connecting to.