topic Lost connection to server in QlikView

Lost connection to server

sergio0592 — Wed, 25 Nov 2020 16:16:04 GMT

Hi all,

Users have sometime this message with a forced deconnection after. How avoid this??

Thanks

Re: Lost connection to server

Vegar — Mon, 21 Sep 2020 15:17:14 GMT

Could it be that the session is lost due to inactivity? It is configurable in the QMC, but I think to remember that the default time out limit is set to 30 minutes.

Re: Lost connection to server

sergio0592 — Mon, 21 Sep 2020 15:28:45 GMT

It occurs when user make a large data set selection . So it's longer and they have to wait 1 or 2 minuts. But message and deconnections appears from 45 seconds!

Do you know where is this parameter in the QMC?

Re: Lost connection to server

Brett_Bleess — Wed, 14 Oct 2020 17:44:38 GMT

Check the following Article and look for the SocketTimeoutInSeconds setting, that is the one you need to increase in this case to get things to work:

https://community.qlik.com/t5/Support-Knowledge-Base/Timeout-Values-Related-To-QlikView-Deployment/ta-p/1711987

Regards,
Brett