topic Re: Edit Window not appearing for expressions and Dimensions in QlikView

Edit Window not appearing for expressions and Dimensions

joelakoch — Wed, 25 Nov 2020 16:16:04 GMT

When using QlikView it appears my window for editing Expressions and Dimensions has disappeared. When I click on Properties, Expressions and click on the 3 little dots to edit the expression the window doesn't show up. If I click anywhere in QlikView I get the beeping sound like the window opened up somewhere and I'm not clicking in it.

I've looked through the forums to find help and tried a couple tricks like using Windows key + Up or Down to maximize the window with no luck. I've also tried the Alt+Space+M to try and move the window back onto the screen but that doesn't work either. I saw some other solutions where you had to have a box checked for the window to show up but I don't see that in my options. I'm running version 12.10.20600.0 SR8 desktop version of QlikView.

Any help would be much appreciated as I am currently unable to edit any of my reports.

Re: Edit Window not appearing for expressions and Dimensions

dplr-rn — Tue, 24 Sep 2019 19:10:36 GMT

its usually behind the task bar somewhere.

i have faced this and few things that worked for me are

task bar properties - automatically hide task bar, show task bar in all desktops

i make the change and go to qlikview and it appears. you resize it and press ok from next time it should work properly

Re: Edit Window not appearing for expressions and Dimensions

joelakoch — Tue, 24 Sep 2019 20:33:40 GMT

Thank you for the suggestion. I tried hiding the task bar and moving it to the top to see If I could find the window, but it didn't seem to be there. So far no luck.

I'm hoping my IT department can reinstall the software and that will fix the issue. If that doesn't work I'll be in some real trouble.

Re: Edit Window not appearing for expressions and Dimensions

dplr-rn — Tue, 24 Sep 2019 21:10:50 GMT

did you try disabling show task bar in all desktops (missed to type disable)?

try above with an external monitor with desktops extended

Re: Edit Window not appearing for expressions and Dimensions

marcus_sommer — Wed, 25 Sep 2019 12:13:10 GMT

There is no need to reinstall Qlik - this window is either hidden below other windows or it's outside from your screen - unintentionally moved there or it's on another (not yet plugged) monitor. Within the monitor-settings you could enforce to show everything on one (your main) monitor - and then you will get access again to this window.

Beside this are also various shortcuts available to move windows just the keyboard, like windows + shift + left arrow and many more.

- Marcus

Re: Edit Window not appearing for expressions and Dimensions

marcus_sommer — Wed, 25 Sep 2019 12:17:44 GMT

Just forgot to mention that the Qlik windows settings are stored within the settings.ini - you may adjust this file or removed it - you should make a backup before because it stored multiple other things, too.

- Marcus

Re: Edit Window not appearing for expressions and Dimensions

joelakoch — Wed, 25 Sep 2019 12:58:17 GMT

Thank you for the suggestions. I tried forcing everything on one monitor with no luck. I tried shortcuts to move the window but those don't work either. I found the settings.ini file located here

C:\Users\User\AppData\Roaming\QlikTech\QlikView

I deleted the whole INI file and re setup everything and I'm still unable to get to this window. I'm not sure what else to try at this point. I'm not sure If I accidentally changed some settings somewhere or what, but I can't get to the edit window no matter what I do. It is almost like qlikview is freezing except I still here the ding noise every time I click on the window which makes me think that window is out there somewhere, but I can't get to it.

The other thing that is strange is that when I click on the 3 dots to edit an expression it moves away from the the qlikview window to whatever I was using last. So, if I was just in chrome it moves over to the chrome window. It is almost like it is trying to open the window but fails, than moves off qlikview to something else. Not sure if that is helpful.

Re: Edit Window not appearing for expressions and Dimensions

marcus_sommer — Wed, 25 Sep 2019 13:13:04 GMT

Did it ever work on your machine? If yes, did you change anything in regard to Qlik, the OS or the graphic driver?

Did you make a re-start?

Beside this do you open the qvw directly within the desktop client or per open on the server?

- Marcus

Re: Edit Window not appearing for expressions and Dimensions

joelakoch — Wed, 25 Sep 2019 13:19:26 GMT

Yes this has worked in the past and is a feature I use daily.

did you change anything in regard to Qlik, the OS or the graphic driver? - Not that I'm aware of.

Beside this do you open the qvw directly within the desktop client or per open on the server? - I use the desktop client.

Re: Edit Window not appearing for expressions and Dimensions

marcus_sommer — Wed, 25 Sep 2019 13:26:14 GMT

Try it again after a re-start and without opening any other tools or windows - just only QlikView. If I understand your previous comment the Qlik window isn't only invisible else that Qlik lose the focus - maybe this is not happening if there is no other window.

- Marcus

Re: Edit Window not appearing for expressions and Dimensions

joelakoch — Wed, 25 Sep 2019 13:33:10 GMT

Thanks for the suggestion but I've tried that as well. When I only have the qlikview window open and no other windows it selects an icon on my desktop. I've tried multiple restarts, changing the size of the windows, one monitor, two monitors, using my un-docked laptop, removing the taskbar, and nothing seems to work.

In the past I've had the window show up on the far edge of a screen before and I was able to drag it over and use it. This time it seems the window is completely gone.

At this point I think the only option is to try and re install. I have to wait for our IT department to try this but once they finally get back to me I'll see if a re install helps. If that doesn't I don't know what I'll do.

Re: Edit Window not appearing for expressions and Dimensions

marcus_sommer — Wed, 25 Sep 2019 13:43:19 GMT

Slowly I'm running out of ideas. Did this happens with all applications? Means - just create a new one without any data and create a textbox and try the expression window again.

- Marcus

Re: Edit Window not appearing for expressions and Dimensions

joelakoch — Wed, 25 Sep 2019 13:45:28 GMT

It happens on all my dashboards for anything that requires an edit window. So if I try and edit a dimension or expression this happens.

Re: Edit Window not appearing for expressions and Dimensions

marcus_sommer — Wed, 25 Sep 2019 13:51:11 GMT

Also with a complete new application? My question goes in the direction if any security settings in the sheet and/or the document may prevent changes on the object-properties.

Further were any settings in the easter egg changed?

- Marcus

Re: Edit Window not appearing for expressions and Dimensions

joelakoch — Wed, 25 Sep 2019 14:06:30 GMT

Honestly setting up a new application is beyond what I know how to do as I'm just the a user and not a developer or anything. If it is something easy to do I could try but would need some direction.

As for easter egg I wasn't aware there were hidden settings. I was able to open the easter egg menu but didn't see anything that would be causing my issue.

Re: Edit Window not appearing for expressions and Dimensions

joelakoch — Wed, 25 Sep 2019 20:37:48 GMT

Just wanted to thank everyone for all the help and provide a follow up to the issue.

Finally got a hold of IT and tried a re install but that didn't work. Turns out there was nothing wrong with Qlikview but it was a company issue. They pushed a new Anitvirus/firewall software and only half removed our old one. The old one was blocking access to a server that hosts our Qlikview data. Once IT removed it completely and I restarted everything worked.

I wish I could explain more, but I'm just happy to have it working again. Thanks again for all the help.