topic Re: Animated Chart showing in Web Server? in QlikView

Animated Chart showing in Web Server?

shamiul_islam — Wed, 25 Nov 2020 16:16:04 GMT

Hi Guys, I have an animated chart in my QV desktop and it works fine, the problem is that when I upload the application, the animated chart does not work, neither the play bar appears, does any body know something about this? Is this problem related with IE plugin?

Any help would be really helpful.

Thank you all.

Re: Animated Chart showing in Web Server?

hallquist_nate — Thu, 25 Jul 2019 15:51:44 GMT

Some objects, specifically extensions, but likely others, only play in Web View. Try open the app on the Access Point in Full Browser Version mode and see if the chart works.

Good luck,

Nate

Re: Animated Chart showing in Web Server?

shamiul_islam — Tue, 30 Jul 2019 11:01:03 GMT

Thanks But this animated file doesn't work in the browser

Re: Animated Chart showing in Web Server?

hallquist_nate — Tue, 30 Jul 2019 12:58:52 GMT

Is this an extension or Add-on? If so, is the same extension uploaded to your Qlik Server?

Nate

Re: Animated Chart showing in Web Server?

shamiul_islam — Wed, 31 Jul 2019 08:50:28 GMT

This is an extension and uploaded in Qlikview Server

Re: Animated Chart showing in Web Server?

hallquist_nate — Wed, 31 Jul 2019 16:12:25 GMT

I'm sure you have probably done this, but have you made sure that the QMC allows Extensions? This setting is found in the attached image.

Re: Animated Chart showing in Web Server?

hallquist_nate — Wed, 31 Jul 2019 16:15:36 GMT

Also, not sure if this is needed, but have you added the extension to the Active Extension list?

Re: Animated Chart showing in Web Server?

shamiul_islam — Mon, 05 Aug 2019 06:59:45 GMT

Thanks but I can't find the extension tab on my document properties. Where can I find this?

Re: Animated Chart showing in Web Server?

hallquist_nate — Mon, 05 Aug 2019 14:40:41 GMT

In the QlikView app, go to Settings, then Document Properties. From there, you should see a tab called Extensions.

Re: Animated Chart showing in Web Server?

Brett_Bleess — Wed, 14 Aug 2019 19:19:08 GMT

Lastly, please note that Extension objects only run under the Ajax client as well, they will not work under the IE Plugin client. You should have the Desktop Client running in Web View mode when you are working with things as well, if you turn that off, it should stop working there as well, just FYI.

If the issue was the Extension not being properly configured, please give credit to those that suggested that...

Help for Doc Properties\Extensions:

https://help.qlik.com/en-US/qlikview/April2019/Subsystems/Client/Content/QV_QlikView/Document_Properties_Extensions.htm

Help for adding Extensions to QlikView Server:

https://help.qlik.com/en-US/qlikview/April2019/Subsystems/Server/Content/QV_Server/QlikView-Server/QVSRM_QVSExtensions.htm

Regards,
Brett