topic Re: Accent Problem in QlikView

Accent Problem

Mahmoud — Wed, 25 Nov 2020 16:16:04 GMT

Hello, I have an accent problem with the access-point mode, in IE the word "éditeur" is displayed correctly, and with Chrome in my pc appears wrong with a tile ahead and in my virtual machine it is displays correctly. I checked the chrome version and the plug and there is no difference. Thanks for your help

Re: Accent Problem

Brett_Bleess — Tue, 16 Jul 2019 13:18:14 GMT

Could you attach some screenshots? Really no idea to what you are referring at the moment, so the screenshots should help everyone better try to assist if you are still struggling with things.

Regards,
Brett

Re: Accent Problem

Mahmoud — Wed, 07 Aug 2019 09:54:39 GMT

With chrome

with IE

Re: Accent Problem

Brett_Bleess — Wed, 07 Aug 2019 11:45:32 GMT

Ok, that helps in that now I am on the right page, but is there any chance you can do a sample app for me and attach such that I can test things directly on my side to see if I can replicate the issue? There are a few things of which I can think you can try here, check your Chrome version be sure you are up to date there just in case this may be a defect in Chrome, clear your browser cache via Chrome as well, that might do something as well, but not sure. Other than that, if you can do a quick sample app that will allow me to see if I can get the issue to occur in one of my environments, I can test that and open up a case with R&D if I can. I will also need to know the exact version you are running too, the full build number which will be along the lines of xx.xx.xxxxx. You can get this from Help \ About in the Desktop, in Ajax client, check the Ajax Toolbar for Document Support Information option, it may be under the More option on the far right of the toolbar. I am not sure I really need any data in the application from the looks of things, so if you can attach the 'shell' of the app, I think that will do the trick, but another 'generic' app will be fine too.

Regards,
Brett