Not recognizing the license for the user

glifshitz — Wed, 25 Nov 2020 16:16:04 GMT

Hi all,

I have a service account for NPrinting - I assigned a license to this account in the Management Console.

Then I logged into the server with this user and I see that the license I assigned isn't working - When I am opening the QV application with webserver for this user it all loads successfully , but when I try to open an existing app with QV desktop right afterward it still shows "Personal edition" ( Shouldn't first opening through the web solve this? ) - Hence my NPrinting reports aren't loading.

A few things worth mentioning:

- I just migrated to QV 12.2 and using NPrinting 16.8

- Also - our IT team recently enforced password changes for all users in the company ( we are loading users through Active Directory to QV ), although they claim that no changes were applied for the service accounts

Any ideas how to,solve this issue?

Thanks in advance,

Gilad

Re: Not recognizing the license for the user

atoz1158 — Tue, 30 Oct 2018 16:21:30 GMT

Try using Open in Server from the Desktop

Adrian

topic Re: Not recognizing the license for the user in QlikView

Not recognizing the license for the user

Re: Not recognizing the license for the user