QlikView Server DSC service is down

adamgaox — Wed, 25 Nov 2020 16:16:04 GMT

Hello All,

I have occured an issue on my qlikview server.The DSC service is down.

I was trying to get license from the QlikView Desktop.It always failed.

I really don't know what happened and how to fix it.

Can anybody help to explain the error and how to fix the issue?

Thank you very much!

Best Regards.

Adam Gao

The service log like below:

20181008T065747.815+0000 Information Shutdown

20181008T065805.200+0000 Information Initializing service

20181008T065805.309+0000 Information Initializing root

20181008T065805.309+0000 Information Loading DSP plugins

20181008T065805.309+0000 Information Scanning directory C:\Program Files\QlikView\Directory Service Connector\DSPlugins

20181008T065805.309+0000 Information Loading file C:\Program Files\QlikView\Directory Service Connector\DSPlugins\ActiveDirectory.dll

20181008T065805.325+0000 Information Loaded plugin Active Directory

20181008T065805.325+0000 Information Loading file C:\Program Files\QlikView\Directory Service Connector\DSPlugins\CustomDirectory.dll

20181008T065805.340+0000 Information Loaded plugin Custom Directory

20181008T065805.340+0000 Information Loading file C:\Program Files\QlikView\Directory Service Connector\DSPlugins\Database.dll

20181008T065805.356+0000 Information Loaded plugin Configurable ODBC

20181008T065805.356+0000 Information Loading file C:\Program Files\QlikView\Directory Service Connector\DSPlugins\GenericLDAP.dll

20181008T065805.356+0000 Information Loaded plugin Configurable LDAP

20181008T065805.372+0000 Information Loading file C:\Program Files\QlikView\Directory Service Connector\DSPlugins\LocalDirectory.dll

20181008T065805.372+0000 Information Loaded plugin Local Directory

20181008T065805.372+0000 Information Loading file C:\Program Files\QlikView\Directory Service Connector\DSPlugins\WindowsNT.dll

20181008T065805.372+0000 Information Loaded plugin Windows NT

20181008T065805.372+0000 Information Loaded 6 plugins

20181008T065805.372+0000 Information Start normally.

20181008T065805.418+0000 Information (ActiveDirectory.ActiveDirectoryProvider) Looking up RootDSE: LDAP://xxxx.com/RootDSE

20181008T065805.481+0000 Information (ActiveDirectory.ActiveDirectoryProvider) Looking up node: LDAP://xxxx.com/CN=Partitions,CN=Configuration,DC=xxxx,DC=com

20181008T065805.497+0000 Warning (ActiveDirectory.ActiveDirectoryProvider) Exception while initializing LDAP://xxxx.com: An operations error occurred.

20181008T065805.497+0000 Error (DSC.DirectoryFramework) setup path not successful for user '' at 'LDAP://xxxx.com': System.DirectoryServices.DirectoryServicesCOMException (0x80072020): An operations error occurred. || || at System.DirectoryServices.PropertyValueCollection.PopulateList() || at System.DirectoryServices.PropertyValueCollection..ctor(DirectoryEntry entry, String propertyName) || at System.DirectoryServices.PropertyCollection.get_Item(String propertyName) || at ActiveDirectory.ActiveDirectoryProvider.SetupPath(String _path, String _username, String _password) || at DSC.DirectoryFramework.SetupResource(Guid id, String type, String path, String username, String password, IDictionary`2 newSettings)

20181008T065805.497+0000 Warning (DSC.DirectoryFramework) Setting up adDSP 'LDAP://xxxx.com' wasn't successful: An operations error occurred.

20181008T065805.512+0000 Information Attempting to start DSC soap server at port 4730...

20181008T065805.559+0000 Information Initializing done

20181008T065805.606+0000 Information Service host started.

Re: QlikView Server DSC service is down

Peter_Cammaert — Mon, 08 Oct 2018 08:20:57 GMT

What does your DSC configuration look like? I hope you're not trying to query the domain controller for domain xxxx.com, are you?

Post a screen of the QMC setting (QMC->System->Setup->Directory Service Connectors->DSC@YourServer->Active Directory)

Re: QlikView Server DSC service is down

kevinalvino — Mon, 08 Oct 2018 08:23:26 GMT

Hi Adam,

Maybe because you using a domain, you need a service user for that domain , not local?

Should setup the Service users as Admin and Qlik Admin Group, and also setup it to Log On As Qlik Services and run using that user.

Thanks,

Kevin

Re: QlikView Server DSC service is down

adamgaox — Mon, 08 Oct 2018 08:54:24 GMT

Thanks for the reply.I get the reason of this.

Re: QlikView Server DSC service is down

adamgaox — Mon, 08 Oct 2018 08:54:33 GMT

Thanks for the reply.I get the reason of this.

Re: QlikView Server DSC service is down

adamgaox — Mon, 08 Oct 2018 08:55:29 GMT

The finally reason I find is due to the user password not updated in the QMC login page

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QlikView Server DSC service is down

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