topic Re: Access Point problem for one user in QlikView

Access Point problem for one user

sergio0592 — Wed, 25 Nov 2020 16:16:04 GMT

Hi all,

I have a never seen problem for one user on Access Point just for one app. For all the others users it's ok, but for him i have incomplete data, 0 for some KPI, and 40% or 50% for some others KPI. Sounds like a partial and random reload. An the app is not frozen he is able to make sélections and change tab.

I can't figure how it's happens.

Any idea of what can happen??

Thanks

Re: Access Point problem for one user

Gysbert_Wassenaar — Wed, 26 Jul 2017 13:35:16 GMT

Is there a selection in a locked field?

Re: Access Point problem for one user

arvind_patil — Wed, 26 Jul 2017 13:43:08 GMT

HI Jean,

I think , Is there a selection in a locked field

Thanks,

Arvind Patil

Re: Access Point problem for one user

sergio0592 — Wed, 26 Jul 2017 13:47:21 GMT

No selection in a locked field. Any way, no selection makes it possible to obtain the same result.

Re: Access Point problem for one user

Gysbert_Wassenaar — Wed, 26 Jul 2017 14:04:09 GMT

Does the document use Section Access?

Re: Access Point problem for one user

sergio0592 — Wed, 26 Jul 2017 14:08:34 GMT

Re: Access Point problem for one user

ramasaisaksoft — Wed, 26 Jul 2017 14:14:25 GMT

Hi Jean,

--> cross verify with that user credentials "Clear All" will help .

-->Any lock field need to unlock(Check current selections in that dashboard.)

-->check any Book mark has been applied.

--> try in another browser(IE,Chrome..etc)

Note:- not preferable but, try as a Last chance try remove CAL for that user once and assign one more time.

Re: Access Point problem for one user

sergio0592 — Wed, 26 Jul 2017 14:20:26 GMT

Thanks for your reply. Already checked these four points.Will try to remove CAL.

Re: Access Point problem for one user

sergio0592 — Fri, 28 Jul 2017 07:16:03 GMT

Finally, the problem has been fixed with "Remove last document state" on Access Point.

Re: Access Point problem for one user

ramasaisaksoft — Fri, 28 Jul 2017 09:35:46 GMT

if ur issue is solved please close the thread by clicking "Correct Answer".

Re: Access Point problem for one user

KishoreSuri — Wed, 04 Mar 2020 05:51:33 GMT

Hi,

We also faced the same issue and your solution to delete " REMOVE LAST DOCUMENT STATE " helps us to resolve the issue.

Thanks a lot.