topic Qlikview using Personal Edition?? in QlikView

Qlikview using Personal Edition??

denwo2010 — Thu, 07 Oct 2010 11:50:39 GMT

Hi,

Not sure what is going on but I have logged onto my development server and when I open Qlikview it is saying on the toolbar "QlikView x64 Personal Edition - [Start Page]", why has it suddenly gone back to Peronal Edition, I had the licenced edition before how do I get this back??

Thanks

Qlikview using Personal Edition??

Thu, 07 Oct 2010 12:38:31 GMT

Dear ,

You might have changed the the license Details.

Go to Setting > Use prefrenc > lisence .......

and see the details

Qlikview using Personal Edition??

denwo2010 — Thu, 07 Oct 2010 12:42:40 GMT

Hi,

There is no information there and it is greyed out, I have also opened QlikView locally which does not say this is a Personal Edition this is not grey out but does not have any details of licence keys.

Thanks

Qlikview using Personal Edition??

Miguel_Angel_Baeyens — Thu, 07 Oct 2010 12:42:43 GMT

Hello,

If you were borrowing a license from your server, you just need to go to the Start Page, Open in Server, set your credentials properly. You will see "You are currently leasing a license from YOURSERVER".

Hope that helps

Qlikview using Personal Edition??

denwo2010 — Thu, 07 Oct 2010 13:09:13 GMT

Hi ,

I am actually in the development server where it is saying Personal Edition, I have tried to open a document by doing the "Open In Server" but does not obtain a licence? It seems to have happened all of a sudden this.

Thanks

Qlikview using Personal Edition??

Thu, 07 Oct 2010 13:14:03 GMT

Boss You have to ask for the

License Key & Control No : from your technical or sales team. and put in

User preference > License > Change

Qlikview using Personal Edition??

denwo2010 — Thu, 07 Oct 2010 13:17:18 GMT

Do you know why it would just lose the licence like that? And how to prevent this from happening again?

Thanks

Qlikview using Personal Edition??

Miguel_Angel_Baeyens — Thu, 07 Oct 2010 13:18:22 GMT

Hi,

Make sure that in your Enterprise Management Console, System, Licenses, QlikView Server, "Client Access Licenses (CALs)", "Allow license lease" check is ticked. If that doesn't work after setting that, or it's already set, give the server a restart and it should work.

Hope that helps

Qlikview using Personal Edition??

denwo2010 — Thu, 07 Oct 2010 14:14:15 GMT

Hi, yes it is saying that it will lease a licence, I also tried to add the licence key from the User Preferences whuich I got the licence key from the following location

Qlikview Enterprise Consol

System

Linceses

Qlikview Server

QlikView Server License

Serial Number:

But it comes bak withe Invalid lincense key or control number

Qlikview using Personal Edition??

Miguel_Angel_Baeyens — Thu, 07 Oct 2010 14:15:50 GMT

Hi,

That's a server license, not a desktop license, so it will not work. If the server is not leasing properly, that may need a reboot (if possible).

Regards.

Qlikview using Personal Edition??

denwo2010 — Thu, 07 Oct 2010 14:36:59 GMT

oh ok 🙂 Yes I am waiting for the server guy to reboot the server, how come that that I have got the full edition on my local machine but cannot get the full edition when I remote desktop to the Dev server now on? Does it already know I have a licence already on my llocal machine or is it that clever?

Qlikview using Personal Edition??

Miguel_Angel_Baeyens — Thu, 07 Oct 2010 14:52:14 GMT

If you have a developer license, then apply it to your QlikView Desktop in the User Preferenes as posted above. Then you will be able to open any file anywhere in your network, provided you have permissions to access the file. Not all servers allow license lease, anyway, if you already have a developer license in your software, then you don't need to "Open in Server" to get a new one. Ask your QlikView rep should you have any questions about your licenses and how should they be installed in your company.

Regards.

Qlikview using Personal Edition??

denwo2010 — Thu, 07 Oct 2010 23:19:55 GMT

ok, I have had the server restarted but no good still showing as personal edition? Now I am getting the following?

Help!?!

Qlikview using Personal Edition??

rwunderlich — Fri, 08 Oct 2010 00:30:40 GMT


denwo2010 wrote:I am actually in the development server where it is saying Personal Edition, I have tried to open a document by doing the "Open In Server" but does not obtain a licence?

Does the userid (the one you logged on to the server with) have a Named CAL assigned?

-Rob

Qlikview using Personal Edition??

denwo2010 — Fri, 08 Oct 2010 09:37:28 GMT

Hi, yes I have this as a named CAL so it would have access to other documents

Qlikview using Personal Edition??

Sun, 16 Jan 2011 15:30:11 GMT

Did you get anywhere witl resolving this? We have a couple of users where this happens intermittently and we don't know how top resolve the issue.

Thanks

Qlikview using Personal Edition??

Fri, 29 Apr 2011 22:37:30 GMT

Hi, Did you get anywhere with resolving this. We have the same issue now and have no clue on how to correct this.

THanks

Qlikview using Personal Edition??

vgutkovsky — Sat, 30 Apr 2011 00:21:54 GMT

Guys, I ran into this issue myself last week and immediately reported it to support. It's hard to believe, but I think it's actually an SR2 bug (Desktop, at least x64, can't lease a license!!). I haven't heard from support yet, but the more people that report this the faster it will get resolved. I would assume that this would have to be a patch since waiting for a new SR would take too long...

Regards,