topic Re: Problem in Access point in QlikView

Problem in Access point

Anonymous — Wed, 25 Nov 2020 16:16:04 GMT

Hi all

we are facing some issues on Access points.

1. Earlier we were able to see dashboard Icon on Access points. but now we refreshes access points 4 to 5 times. then only Icons appears.

2. After selecting any dashboard we get error "fail to open document, file not found".

3. when we check Audit log, it shows we are accessing bookmark, but no bookmarks are created.

Please help us to resolve this issue.

Thank u

ramasaisaksoft — Tue, 16 May 2017 14:53:41 GMT

First check with other browser like IE,Firefox..etc

Better to restart Qv services .

Note:- if possible Restart the server .

so that it will gives you good results.

Anonymous — Tue, 16 May 2017 15:23:07 GMT

Hi Rama

We tried on IE and chrome but we faced same issues on both browser.

Anonymous — Tue, 16 May 2017 15:25:15 GMT

Even we restarted server. but no use.

ramasaisaksoft — Tue, 16 May 2017 15:29:44 GMT

is it happens for you only (i mean only for 1 user) or for all the users?

confirm with some random users

Peter_Cammaert — Tue, 16 May 2017 15:31:08 GMT

In QMC, disable "Allow Session Recovery" and try again.

Anonymous — Tue, 16 May 2017 15:32:57 GMT

yes it happens with all users

ramasaisaksoft — Wed, 17 May 2017 07:50:30 GMT

Try to remove cookies in browser settings.

Hope it is a Prod Server:

Check in category section of your access point is showing "ALL".so that definitely it will show all .qvw files as per your privileges.

If it is Dev Server:

Some times it will acts different manner for users so once you restart the server machine you will get the solution.