topic Re: Qlikview has stopped working error after installation in QlikView

Qlikview has stopped working error after installation

Wed, 25 Nov 2020 16:16:04 GMT

I just installed version 12 SR1 on my new windows 10 PC and I get this error when I attempt to open the application.

Any ideas?

Thanks

Re: Qlikview has stopped working error after installation

Anil_Babu_Samineni — Thu, 23 Mar 2017 17:51:22 GMT

Try one more time, May be loaded / burden to RAM due to opened many applications.

Re: Qlikview has stopped working error after installation

Fri, 24 Mar 2017 13:51:07 GMT

I've tried several times and nothing has worked so far. I uninstalled from my machine and installed the Windows8 and up version and I'm still receiving the same error.

Re: Qlikview has stopped working error after installation

devarasu07 — Fri, 24 Mar 2017 16:51:53 GMT

Hi,

How you did? can you share your installations log files or steps screen images?

also try to download latest qlikview 12.SR10 version using your support portal ID and make sure download correct install setup file like below version for win 10

QlikviewDesktop_Win8andUp.exe

QlikviewDesktop_Win10andUp.exe

also not if any older qlik versions installed in your machine and another version you can install the same machine

also try one more time,

Clean Qlik desktop from your machine

uninstall it. remove all qlik related files, folders , remove qlik from your registry

and then restart your machine and fresh install it again

http://go.qlikview.com/rs/qliktech/images/Downloading_and_Starting_the_QlikView_Desktop_Installation.pdf

Thanks, Deva

Re: Qlikview has stopped working error after installation

Peter_Cammaert — Fri, 24 Mar 2017 17:03:12 GMT

Maybe give 12.00SR5 a try? Or 12.10SR3? Those are the latest versions. They include quite a few bug fixes.

Re: Qlikview has stopped working error after installation

Mon, 27 Mar 2017 16:17:21 GMT

Hi Deva,

I've attached my installation log file to the original post. I followed your steps for a clean install of Qlik on my machine by removing all related files/folders/registries.

I downloaded the latest qlikview v12.10 SR4 but I don't see any Win10 and Up options.

Thanks,

Mike

Re: Qlikview has stopped working error after installation

devarasu07 — Mon, 27 Mar 2017 16:37:18 GMT

Hi Mike,

found below Setup Error:

Property(C): IS_PREVENT_DOWNGRADE_EXIT = A newer version of this application is already installed on this computer. If you wish to install this version, please uninstall the newer version first. Click OK to exit the wizard.

Try to do below steps:

1) after installation try to reboot and try to re-open qlikview

2) if Step 1 not working, then help to remove all the existing installation from your machine and try to re-install it.

Regards,

Deva

Re: Qlikview has stopped working error after installation

Mon, 27 Mar 2017 18:35:05 GMT

Hey Deva,

I uninstalled and removed all files/folders/registries then reinstalled the latest version qlikview desktop v12.10 SR4.

I reinstalled then rebooted and tried to open qlikview. It opened but if I try to create a new document or open an existing document I get the original error dialog.

I found the same IS_PREVENT_DOWNGRADE_EXIT message in the log file. Since I'm installing the newest version I'm not sure why I'm receiving this message.

Thanks,

Mike

Re: Qlikview has stopped working error after installation

devarasu07 — Mon, 27 Mar 2017 18:53:16 GMT

Hi,

for windows 10 will support --> Windows 8 and up version

Re: Qlikview has stopped working error after installation

devarasu07 — Mon, 27 Mar 2017 18:56:01 GMT

HI,

I reinstalled then rebooted and tried to open qlikview. It opened but if I try to create a new document or open an existing document I get the original error dialog.

can you help me to send the latest log file and screen shot image of error dialog message?

mean time try to log ticket with Qlik Support.

Regards, deva

Re: Qlikview has stopped working error after installation

devarasu07 — Tue, 04 Apr 2017 19:41:36 GMT

Hi,

Root Cause:

This could have something to do with the antivirus program restricting the installation .exe file.

Resolution:

This problem might be cause by your anti-virus program. For a resolution on this you could extract the .msi package and install from these files.

1. Go to the command prompt.

2. Find the desktop installation exe file.

3. Run the command > Qlik_Sense_Desktop_setup.exe -layout c:\temp

4. Go to C:\temp\AttachedContainer\SenseDesktop.msi and install it.

5. Also install the DemoApps

It should work 100%, let me still if u have same issue. Thanks

Hope this helps

if it's works help to close this thread by marking as correct. it may help for others.

Regards,

Deva

Re: Qlikview has stopped working error after installation

Tue, 11 Apr 2017 14:19:23 GMT

Hi Deva,

It ended up being an issue with my computers settings. We had to set an exception for qlik in Windows Defender since it was blocking the application.

I didn't get a chance to try your method before the exception was made but I appreciate your efforts!

Thanks