topic Qlikview QMC tasks not running in QlikView

Qlikview QMC tasks not running

Wed, 25 Nov 2020 16:16:04 GMT

Hi,

I am facing issues with the reload of QMC tasks. The tasks are not getting started. Even manual reload is not working.

I have tried all the possible solutions mentioned in different threads related to this problem :rebooting server, restarting services, etc. But nothing seems to work.

Its a bit critical and urgent for me.

Any help would be highly appreciated !

Thanks in advance.

Br,Saloni

Re: Qlikview QMC tasks not running

kaushiknsolanki — Wed, 08 Feb 2017 17:08:08 GMT

Dear Saloni,

Can you tell us what you are doing and what is exactly happening.

What version you are using and is all services running.

Did you check the services tab on QMC.

Regards,

Kaushik Solanki

Re: Qlikview QMC tasks not running

Wed, 08 Feb 2017 18:55:30 GMT

Hey,

Did you maybe rename the folder which is set as root folder in QMC?

(System / Setup / QlikView Servers / Server_Name / Folders)

BR,

Kuba

Re: Qlikview QMC tasks not running

Chip_Matejowsky — Wed, 08 Feb 2017 19:26:13 GMT

Hi Saloni,

Your Publisher scheduled tasks are not running and you are not able to manually start the tasks within the QMC? If yes, this sounds like a QlikView Management Service Chunk Size issue.

Suggest you try the below steps:

Stop QlikView Distribution Service (QDS) & QlikView Management Service (QMS) services
In Windows Explorer, navigate to %Program Files%\QlikView\Management Service
Open the QVManagementService.exe.config in a text editor with elevated permissions & Look for entry

<add key="QMSChunkSize" value="100"/>
Adjust the value to half of what is currently configured
Look for entry
<add key="MaxReceivedMessageSize" value="262144"/>
Double the value to what is currently configured
Save the QVManagementService.exe.config file
Restart QDS & QMS services

Hope this helps

-Chip

Re: Qlikview QMC tasks not running

Thu, 09 Feb 2017 04:12:45 GMT

Yes Kaushik. All the services are up and running.

I am not able to identify the root cause, this issue has something to do with the chain reloads (triggered to start after previous task is finished). I tried to reload a task that has no dependencies on other tasks and it runs but gets hanged, the job is supposed to finish in 30secs but its still running.

I even tried to reboot the server,but with no results.

Thanks.

Re: Qlikview QMC tasks not running

Thu, 09 Feb 2017 04:18:25 GMT

No Jakub, Nothing was changed in QMC settings.

Regards,
Saloni

Re: Qlikview QMC tasks not running

Thu, 09 Feb 2017 04:21:21 GMT

Thanks Chip.

I don't have permissions to edit this. But I would suggest this workaround to my counterpart.

Regards,
Saloni

Re: Qlikview QMC tasks not running

ramasaisaksoft — Thu, 09 Feb 2017 05:06:28 GMT

Hi Saloni,

Tell me the exact problem

Jobs are running and not completed?
jobs are not running?
Jobs are running but failed due to connection issue?
This process happens for all jobs and for only one particular folder jobs?

Even after you reboot the server/restart the server ,if all jobs are failed means i have a small doubt

could you please check your License Expiration Date?

Normally QDS & QMS services restarted means jobs need to work/run.

and check the other things RAM utilization,Server UP time(Windows Task Manage->Performance->System block will show (4th one) UP Time in days and Minutes if it is too high recommended to restart the machine )

Re: Qlikview QMC tasks not running

Thu, 09 Feb 2017 05:35:10 GMT

Stopping all the QlikView Services and starting them again may fixed this error.

Re: Qlikview QMC tasks not running

Thu, 09 Feb 2017 05:38:33 GMT

Thanks Rama Sai.

Jobs are running and not completed?- Yes , the job is in running state (it ideally completes in 30secs) This job has no dependency/trigger
jobs are not running?- The jobs with chain reloads (triggered to start after previous task is finished) are not running
Jobs are running but failed due to connection issue?- No, the jobs are not getting started at all.
This process happens for all jobs and for only one particular folder jobs? This is for all jobs.

RAM Utilization, performance is also good. No issues with this.

I also verified the license expiration, but couldn't find the time limit entry in LEF text. Is there any other way we can check this?

Re: Qlikview QMC tasks not running

Anonymous — Thu, 09 Feb 2017 06:43:45 GMT

if you have tried all the above solutions and still your issue is not resolve you can connect with QlikTech team(Raise the ticket with QlikTech).

Re: Qlikview QMC tasks not running

ramasaisaksoft — Thu, 09 Feb 2017 13:24:12 GMT

Then there may be a chance to there,

some one is using your QV Server license in another machine.so that our machine will hang all the QV works at the same place/stage.

QV recommends if the same license you are using then we need to shut down one machine later then 2nd machine need to UP other wise in First machine QV works will stay there it self.

Re: Qlikview QMC tasks not running

haty — Thu, 17 Jan 2019 05:12:02 GMT

we have this same issue. Reload task 1 completes successfully but QMC fails to trigger subsequent reload tasks in the chain

Re: Qlikview QMC tasks not running

Tararik — Mon, 22 Jul 2019 14:01:07 GMT

Hi, you can try to press the button 'Send Work Order' under publisher configuration. It may help

Re: Qlikview QMC tasks not running

raju_salmon — Mon, 30 Sep 2019 09:53:01 GMT

Hi Chip,

I also faced the same issue yesterday. But I can start the tasks manually within the QMC.

About 30 jobs are not started running as per schedule, even though all services were up and running. Can you please help me to find the reason for this issue. So that we can take care in future.

And also is there any way to find the tasks which are not started reload as per the schedule.

Thanks in advance

Regards,

Raju

Re: Qlikview QMC tasks not running

jafari_ervin — Mon, 14 Oct 2019 06:02:45 GMT

try this solution:

Rename the Distribution Service directory in ProgramData\Qliktech and create an empty version. The service will completely rebuild it. Warning that this will clear all task history on the Management Console.

Re: Qlikview QMC tasks not running

AC187 — Wed, 04 Dec 2019 20:32:25 GMT

Hi Chip,

We are also going through same situation on our existing qlikview 11.2 version.

seems the solution provides by you works but could you please spread some light on how the change in exe file i.e changing the chunk size to half fixes the issue???