topic Re: QlikView Desktop turned to Personal Edition after upgrade in QlikView

QlikView Desktop turned to Personal Edition after upgrade

hlines_usacs — Wed, 25 Nov 2020 16:16:04 GMT

Good Morning,

Is there a way to get QlikView Desktop from a QlikView Personal Edition? We have been using QlikView for a while and I was able to access the qvws. I upgraded to the latest version (12.10.1 SR1) and now it shows as the Personal Edition and I am unable to open the files I used to have access to. Is there a way to change it back to the Desktop version so that I can access our qvw files?

Thanks!

Re: QlikView Desktop turned to Personal Edition after upgrade

annafuksa1 — Mon, 16 Jan 2017 14:46:55 GMT

you need to lease license one more time

(copied from google:))

Open QlikView from Start menu or TaskBar.
Select Open In Server from the start page.
Click Open >>
Browse apps on the server and open one you have access to.
You can now close this document.

Re: QlikView Desktop turned to Personal Edition after upgrade

giakoum — Mon, 16 Jan 2017 14:47:18 GMT

Apply your license again or lease a license from the server (if any)

Re: QlikView Desktop turned to Personal Edition after upgrade

giakoum — Mon, 16 Jan 2017 14:47:52 GMT

Did you have version 12 before as well?

Re: QlikView Desktop turned to Personal Edition after upgrade

hlines_usacs — Mon, 16 Jan 2017 15:19:58 GMT

I tried that and when I close the server document and tried to open another, I get the same message denying my access.

Re: QlikView Desktop turned to Personal Edition after upgrade

giakoum — Mon, 16 Jan 2017 15:27:03 GMT

did you try alternate identity and specify the domain\user combination?

Re: QlikView Desktop turned to Personal Edition after upgrade

annafuksa1 — Mon, 16 Jan 2017 15:31:13 GMT

have you try to restart the services ?

and check in QMC please what type of license you are leasing if for sure UserCAL, and if server is not deleting it for use

Re: QlikView Desktop turned to Personal Edition after upgrade

hlines_usacs — Mon, 16 Jan 2017 15:44:01 GMT

Yes, I did, 12.10

Re: QlikView Desktop turned to Personal Edition after upgrade

hlines_usacs — Mon, 16 Jan 2017 15:58:26 GMT

The upgrade removed some mapped users. After adding my username back in, I am able to access the qvw files now.