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    <title>topic Re: issues pulling open cases for a specific customer in QlikView</title>
    <link>https://community.qlik.com/t5/QlikView/issues-pulling-open-cases-for-a-specific-customer/m-p/1277278#M861282</link>
    <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Its hard to advise without a bit more detail but firstly I can't see what you're actually trying to sum in your formula?&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN style="color: #3d3d3d; font-family: 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', sans-serif; font-size: 13px;"&gt;=SUM(IF([Customer]='company name' And statecode=0)&lt;STRONG&gt;opencases&lt;/STRONG&gt;)&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN style="color: #3d3d3d; font-family: 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', sans-serif; font-size: 13px;"&gt;&lt;BR /&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN style="color: #3d3d3d; font-family: 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', sans-serif; font-size: 13px;"&gt;or try&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN style="color: #3d3d3d; font-family: 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', sans-serif; font-size: 13px;"&gt;&lt;BR /&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN style="color: #3d3d3d; font-family: 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', sans-serif; font-size: 13px;"&gt;Sum({&amp;lt;Customer={'Company name'},statecode={'0'}&amp;gt;}opencases)&lt;BR /&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
    <pubDate>Thu, 05 Jan 2017 13:02:48 GMT</pubDate>
    <dc:creator>adamdavi3s</dc:creator>
    <dc:date>2017-01-05T13:02:48Z</dc:date>
    <item>
      <title>issues pulling open cases for a specific customer</title>
      <link>https://community.qlik.com/t5/QlikView/issues-pulling-open-cases-for-a-specific-customer/m-p/1277277#M861281</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Hi All,&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;i have been having an issue getting a gauge bo9x to display the number of open cases for a specific customer. I have been using the following expression:&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;=SUM(IF([Customer]='company name' And statecode=0))&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;statecode is simply a marker for open cases.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;I have trawled through the help manual and have no idea why this returns no results, if someone could point me in the right direction it would be most appreciated.&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Wed, 25 Nov 2020 16:16:04 GMT</pubDate>
      <guid>https://community.qlik.com/t5/QlikView/issues-pulling-open-cases-for-a-specific-customer/m-p/1277277#M861281</guid>
      <dc:creator>Anonymous</dc:creator>
      <dc:date>2020-11-25T16:16:04Z</dc:date>
    </item>
    <item>
      <title>Re: issues pulling open cases for a specific customer</title>
      <link>https://community.qlik.com/t5/QlikView/issues-pulling-open-cases-for-a-specific-customer/m-p/1277278#M861282</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Its hard to advise without a bit more detail but firstly I can't see what you're actually trying to sum in your formula?&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN style="color: #3d3d3d; font-family: 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', sans-serif; font-size: 13px;"&gt;=SUM(IF([Customer]='company name' And statecode=0)&lt;STRONG&gt;opencases&lt;/STRONG&gt;)&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN style="color: #3d3d3d; font-family: 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', sans-serif; font-size: 13px;"&gt;&lt;BR /&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN style="color: #3d3d3d; font-family: 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', sans-serif; font-size: 13px;"&gt;or try&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN style="color: #3d3d3d; font-family: 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', sans-serif; font-size: 13px;"&gt;&lt;BR /&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN style="color: #3d3d3d; font-family: 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', sans-serif; font-size: 13px;"&gt;Sum({&amp;lt;Customer={'Company name'},statecode={'0'}&amp;gt;}opencases)&lt;BR /&gt;&lt;/SPAN&gt;&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Thu, 05 Jan 2017 13:02:48 GMT</pubDate>
      <guid>https://community.qlik.com/t5/QlikView/issues-pulling-open-cases-for-a-specific-customer/m-p/1277278#M861282</guid>
      <dc:creator>adamdavi3s</dc:creator>
      <dc:date>2017-01-05T13:02:48Z</dc:date>
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