topic Re: Qlikview reload engine is down in QlikView

Qlikview reload engine is down

priyav24 — Wed, 25 Nov 2020 16:16:04 GMT

Since its an AD user we have changed the password.after changing QVS service in QEMC got disconnect .

so we opened computer management and updated logon credentials for QVS related services so we needed to stop and start the services after that in QEMC .i cannot see the CAL information which is Named CALS so do i again need to add the user to the group please help

Re: Qlikview reload engine is down

Anil_Babu_Samineni — Mon, 21 Nov 2016 06:36:14 GMT

Do you restart the service which is QVS. And check whether the services active or not and then see

And, meantime try to add one more time with updated passsword and delete earlier one. Don't update existing one If it is no problem at all. Go a head and update

Re: Qlikview reload engine is down

stabben23 — Mon, 21 Nov 2016 07:21:41 GMT

Hi,

Stop all 5 services related to qlikview, change the logon credential in all, restart and see if that helps you.

Re: Qlikview reload engine is down

adamdavi3s — Mon, 21 Nov 2016 07:53:47 GMT

As above I would:

1- Check the credentials for all services in services.msc, as well as restarting them all in here

2- Check your password for the IIS pool if using IIS and the same user, this won't be causing the fault as far as I know (unless you have some weird setup) but it is one which people often forget.

It sounds like you might have already done this though and you're still getting the issue?

Re: Qlikview reload engine is down

priyav24 — Mon, 21 Nov 2016 08:36:56 GMT

U mean to say i need to update logon credentials in IIS too.

Thanks In Advance,

Priya

Re: Qlikview reload engine is down

priyav24 — Mon, 21 Nov 2016 10:59:29 GMT

thank u so much

Re: Qlikview reload engine is down

priyav24 — Mon, 21 Nov 2016 11:06:59 GMT

am not able to start the Qlikview Distribution Service rest all services are started and running ...Please check

Re: Qlikview reload engine is down

stabben23 — Mon, 21 Nov 2016 11:38:25 GMT

Are you sure that you have change credentials also for this services?

Re: Qlikview reload engine is down

priyav24 — Mon, 21 Nov 2016 11:41:48 GMT

yes we did

Re: Qlikview reload engine is down

adamdavi3s — Mon, 21 Nov 2016 11:54:43 GMT

Yes if the application pool is running under the same username (which I think it generally is)

The error you are getting above (1067) could be a number of things, i.e. the user no longer has access to start services, wrong .net version, user is no longer a qlikview administrator, permissions lost to folders

Have you just literally changed the password for this user or have you changed other things?

Re: Qlikview reload engine is down

stabben23 — Mon, 21 Nov 2016 12:06:38 GMT

Look into the Event Viewer and see if you find some useful information.

Re: Qlikview reload engine is down

priyav24 — Mon, 21 Nov 2016 18:28:01 GMT

‌yes I have changed password for this user.

permission lost to folders can u explain more on this

Re: Qlikview reload engine is down

priyav24 — Tue, 22 Nov 2016 04:12:51 GMT

‌our Qlikview server license has been expired long back is it because of that

Re: Qlikview reload engine is down

adamdavi3s — Tue, 22 Nov 2016 07:16:24 GMT

Well, Yes most likely it is due to that!