topic Re: Print icon disappears on Text Object in QlikView

Print icon disappears on Text Object

jimgibson — Wed, 25 Nov 2020 16:16:04 GMT

I have a text object with this expression in it.

='Total Arrivals: ' & Count([PatientEncounterID]) & Chr(10) & Chr(10) & GetCurrentSelections().

I have checked the "print" checkbox on the Special Icons on the Caption tab in the properties window. When I am in development mode, things work fine. I click on the printer icon and it prints fine. But after I publish it and then open the application (in IE 11) the printer icon is missing. And yes I am displaying the caption.

I even tried checking the "Menu" option to see what items it gives and when I do that it only lists the Notes item. Has anyone else had their printer icon disappear? If so, how did you get it back?

Thanks

So far nobody has been able to answer this question so I am attaching as a simple example. Note all the icons on the caption. Now do View -> Turn On WebView and watch the icons disappear.

Re: Print icon disappears on Text Object

ramasaisaksoft — Tue, 30 Aug 2016 06:20:39 GMT

Hi Jim,

first thing ,could you please check any other browser(Chrome,Fire fox..etc)

check with other user credentials in a different machine .

if these things are not helped to you ,then try to check remove/delete the present app and copy paste new one else copy the same app with new name and check

Hope this will help to you.

Re: Print icon disappears on Text Object

squeakie_pig — Tue, 30 Aug 2016 08:04:45 GMT

Are you using the IE plugin?

Another option might be layers, eg something is overlaying the top part of the caption and the text box is set to bottom.

Re: Print icon disappears on Text Object

jimgibson — Tue, 30 Aug 2016 13:31:20 GMT

What IE plugin are you referring to?

I also don't think there is anything overlaying the icon because when I put the "Menu" icon, it shows up.

Re: Print icon disappears on Text Object

jimgibson — Tue, 30 Aug 2016 13:52:35 GMT

1) I checked it on Chrome and still have the same problem

2) We see the problem with all users on all machines we have tried.

3) I have replaced the app many times as I am still in the development stage.

Re: Print icon disappears on Text Object

Peter_Cammaert — Tue, 30 Aug 2016 14:01:38 GMT

In QMC, select your published document in Documents->User Documents and navigate to the Server->Availability tab.

Is the option "Print and Export to Excel" enabled?

Best,

Peter

Re: Print icon disappears on Text Object

jimgibson — Tue, 30 Aug 2016 14:14:18 GMT

Yes, "Print and Export to Excel is enabled for All Users.

Re: Print icon disappears on Text Object

vvvvvvizard — Tue, 30 Aug 2016 14:53:17 GMT

on your local version of the qlikview document , view the document in "Web view " and let me know if the print icon is there ?

Re: Print icon disappears on Text Object

Peter_Cammaert — Tue, 30 Aug 2016 14:58:04 GMT

And checked in QMC->System->Setup->QlikView Server->Documents->Server too?

Re: Print icon disappears on Text Object

jimgibson — Tue, 30 Aug 2016 16:31:59 GMT

As soon as I turn Web View on, it printer icon immediately goes away.

Re: Print icon disappears on Text Object

jimgibson — Tue, 30 Aug 2016 16:35:02 GMT

Yes Allow Print and Export to Excel is checked on this also.

Re: Print icon disappears on Text Object

Peter_Cammaert — Wed, 31 Aug 2016 21:10:11 GMT

Apparently:

Web View nor the AJAX Client do show a print icon in the object caption (not for charts, not for text objects).
Web View and AJAX can print charts and tables from a menu selection (if Printing is enabled), but Text objects cannot be printed in either one of them.

IE Plugin or QV Desktop Native mode do not exhibit this behavior. They both show Print icons, Print... menu entries and allow for printing of "all objects" (just an assumption, I did not check them all)

I didn't notice this before because just printing a single text box seemed a bit useless to me (there are those "Reports" to do that in combination with charts and tables to get a more sensible output) but I guess you are right.

Best,

Peter

Re: Print icon disappears on Text Object

mohamedafzal — Mon, 30 Jul 2018 11:15:05 GMT

Helo Jim

I also face the same issue where I need to print the Text object.

Is your issue resolved or any work around?