topic Re: Qlikview session keeps timing out in QlikView

Qlikview session keeps timing out

mayuranp — Fri, 18 May 2018 11:42:35 GMT

We have Qlikview Enterprise Edition.

Our QLikview sessions keep timing out when we are inactive for even shorter period (about 15 minutes).

This is pretty annoying for all our users. Is there a setting or something I can do to overcome this issue?

Thanks

olivierrobin — Fri, 18 May 2018 11:57:18 GMT

hello

verify

document timeout in Setup/documents Under QMC

maximum inactive session time in Setup/Performance

and

same parameters in Documents/Server/Performance

mayuranp — Fri, 18 May 2018 12:03:10 GMT

Setup --> Documents --> Document Time Out = 480 minutes

Setup --> Performance --> Maximum Inactive Session Time = 18000 seconds

Documents --> USer Documents --> Server --> Performance --> Document Timeout = Empty

olivierrobin — Fri, 18 May 2018 12:11:07 GMT

that seems ok

do you use qlik web server ?

or IIS ? maybe have a look at the configuration

mayuranp — Fri, 18 May 2018 12:13:52 GMT

We are using qlik web server

Authentication = Login, Type = Ntlm, Login Address = Alternate Login page

olivierrobin — Fri, 18 May 2018 12:18:51 GMT

it seems correct

did you check the qv server logs ? (especially web)