topic Re: Screen freezes when on selecting chart properties in QlikView

Screen freezes when on selecting chart properties

Wed, 25 Nov 2020 16:16:04 GMT

Hi All,

When I open a dashboard in access point and try to access the chart properties, the screen freezes. I have waited for around 15 minutes, but nothing responds and finally I have to close internet explorer using task manager.

Has anyone faced such issue? Please let me know if someone has any solution.

Thanks in advance.

Re: Screen freezes when on selecting chart properties

Chanty4u — Mon, 18 Apr 2016 08:51:56 GMT

which version ur using?

please upgrade ur browser and restrt ur application and system once and try it

Re: Screen freezes when on selecting chart properties

marcus_sommer — Mon, 18 Apr 2016 09:07:53 GMT

The property-window might be hidden on a different monitor (by actual or previous used multiple monitors) or also hidden under a different window. Further certain settings like a popup blocker could cause problems.

- Marcus

Re: Screen freezes when on selecting chart properties

Peter_Cammaert — Mon, 18 Apr 2016 09:18:51 GMT

To figure out whether Marcus is right, resize your browser and open the AccessPoint in the smallest possible window. Any hidden dialogs or popups can now be detected quite easily.

Re: Screen freezes when on selecting chart properties

Mon, 25 Apr 2016 10:27:13 GMT

Thanks everybody for the suggestions. The issue was with the IE plugin installed on my system. I removed and reinstalled it and it is working fine now.Thanks...