topic Re: Single Sign On not allowing access to Support Portal in QlikView

Single Sign On not allowing access to Support Portal

Anonymous — Wed, 25 Nov 2020 16:16:04 GMT

Have created a SSO to use with recently purchased QlikSense Cloud Enterprise, but cannot log Support calls as only recognised as a Guest....

Going around in circles....any advice?

Thanks

swuehl — Thu, 24 Mar 2016 15:33:55 GMT

I believe your account needs to get flagged as a customer or partner account by Qlik to access the support portal.

Please contact qoncierge@qlik.com to get help on this.

Anonymous — Thu, 24 Mar 2016 15:40:53 GMT

Until your online account is sorted you should be able lodge support calls by phone.

Chanty4u — Thu, 24 Mar 2016 15:45:25 GMT

Hi.,

Please reach on

Anonymous — Wed, 30 Mar 2016 15:15:52 GMT

Thanks all. Qoncierge have set up.

Chanty4u — Wed, 30 Mar 2016 15:32:07 GMT

yes xctly