topic Re: Access point Issue in QlikView

Access point Issue

Fri, 20 Nov 2020 18:02:30 GMT

Hi All,

We had a issue in the access point view with data display.

We are able view the scale in the bar chart before deployed into access point. the below image is the view of scale.

We are not able to view the above scale image in the access point after deployed. the below is the image in access point view.

We have deleted the shared file also but still it is not showing correctly in the access point. MayilVahanan‌jagan‌ MRKachhiaIMP‌

thanks

Avinash

Re: Access point Issue

jagan — Tue, 24 Nov 2015 09:11:41 GMT

Hi,

Try like this

Access point -> Click View Details link of the corresponding Dashboard -> Click Remove last Document state button.

This will clear the cache.

Hope this helps you.

Regards,

jagan.

Re: Access point Issue

karthikeyan1504 — Tue, 24 Nov 2015 09:17:13 GMT

Hi Avinash,

It is also important that which client are you using to view the dashboard.

if it is Ajax, then this type of problem happens sometimes. It is always recommended to use IE plugin in Internet explorer.

Re: Access point Issue

Tue, 24 Nov 2015 09:25:05 GMT

hi Jagan,

We tried the above steps but still it is not showing correctly.

please let me know some more options to check.

Thanks

Avinash

Re: Access point Issue

Tue, 24 Nov 2015 09:26:34 GMT

hi Karthik,

We are not able to open in IE plugin due to heavy size of application. We are using google chrome only for opening application in Access point.

thanks

Avinash

Re: Access point Issue

HirisH_V7 — Tue, 24 Nov 2015 09:31:53 GMT

Hi,

Try to clear your browser cache and once log out and login .

Hope this Helps,

Regards,

HirisH

Re: Access point Issue

avinashelite — Tue, 24 Nov 2015 09:57:02 GMT

try resetting the .shared file that should solve the issue ..but you will loss the bookmarks

Re: Access point Issue

Tue, 24 Nov 2015 10:48:09 GMT

Hi Avinash,

Thanks for your reply,

We already tried with this option, But it did not solved this issue.

Thanks

Avinash

Re: Access point Issue

Peter_Cammaert — Tue, 24 Nov 2015 11:07:19 GMT

Scales usually follow the data that is to be displayed. Your aggregated data may be different in the AP than in QV Desktop. Does the Server reload load from a different data source? Are you using Section Access/Data reduction?

Can you add a few text boxes in the AP, that show the min/max values in your chart? Or a straight table with the same values per dimension value?

Re: Access point Issue

avinashelite — Tue, 24 Nov 2015 11:09:01 GMT

All the users facing this issue? or only few ??

Re: Access point Issue

Tue, 24 Nov 2015 12:57:34 GMT

all the users are facing the same issue.